It’s only available in certain places
Totally useless waste of time to download the app, and begin the sign up process only to receive an error message stating that the service is not available in my area, but they are expanding rapidly so I should check back soon. No, I’ll just choose another who is available in my area. Why then is an app even available in the App Store when it’s not available to everyone?
Show less
Great idea- poor execution
I submitted an order at 4pm yesterday. I called at 6, left a message- no answer. I get a call at 8pm- an hour before the pharmacy closes that they are still looking for a driver. Pharmacy closes. I call them this morning- I speak with someone that puts me on hold and nothing…
I understand the people who do this type of work are inconsistent by nature- it may work in other areas but don’t waste your money in East Hillsborough county in Florida.
I understand the people who do this type of work are inconsistent by nature- it may work in other areas but don’t waste your money in East Hillsborough county in Florida.
Show less
Pointless
It’s been days since I applied to be a driver and my account still hasn’t been verified. I even sent an email which I’m still waiting on a reply back. Whenever I go on the app it ask me turn to my location on I don’t know why when it’s already on. At this point I need my account deleted cause this is a waste of time especially when I’m trying to make money to pay for a few things. 1 star until further notice.
Show less
Really Annoying
I scoured their website to see what areas they serve - only after signing up, filling out 2 screens of data do they let you know you are not in their area.
Uber annoying!
Uber annoying!
Extremely Courteous & Caring Company
I had a couple of hiccups at first, but it was mostly due to the fact that I had moved quite a ways away from my pharmacy and hadn’t transitioned to one closer. When one driver couldn’t pick up my medication, the man (which I assume runs everything) went completely out of his way to get them for me. It was EXTREMELY kind of him. I would recommend this service in a heartbeat. Thank you so much for EVERYTHING!!!
Show less
Waste of time
They make you sign up, capture your personal info, then proceed to advise it’s not available on your area. It also auto-populates the street number as apartment numbers.
Wonderful service for the Las Vegas area!
This is such an underutilized asset in the Las Vegas metro area! Used it for the first time today after a google search. The app itself feels a bit slow to update compared to say, DoorDash or Uber, but the service was amazing, my medications arrived safely, and I didn’t have to risk driving to the pharmacy while on OTC antihistamines to get the rx my physician called in for my seasonal allergies.
Show less
A Hidden Gem
Incredibly reliable and convenient! With a hectic schedule they make life easier when I don’t have the time to run around to do errands. Highly recommend!
Super disappointed.....
I paid for a delivery, it let me put all my info in and the pharmacy so on. It said 20 min and someone would get to me. Over an hour later I called the main number and was told by a Leslie that they don’t do business in Connecticut anymore and might be picking it up sometime in April. This was after I already waited for over an hour and could’ve had another service pick it up and deliver it. He said someone was going to call me eventually, but I find that doubtful considering it was well over an hour and a half since I placed the order. He was nice and said they would give me three free deliveries in the future, but that does nothing for me today. Not to mention I already paid for the service. If you don’t do business in a state you shouldn’t have your app up and running offering deliveries in said state. There was nothing on their app that said anything about not doing service here anymore. Buyer beware that you may be paying for things you’ll never get. I’m disappointed I had to reach out and call someone and ask for a refund. When I said my name he said “oh yeah, we were gonna call you”. If you already knew I couldn’t get a delivery why was I not notified or order cancelled via email, phone call, chat system they have, text or any of the other number of ways you can reach someone or refund an order. If they ever get up and running here I will review it again and will change my stars based on how they actually are. But first impressions are everything my friends, you need to fix what you did and are doing. It’s almost like you were actively trying to take money for services not rendered.
Show less
Response from developer
We apologize for not being able to serve you in Connecticut at this time. We currently only offer our full service in Las Vegas, NV as our volunteers in CT are currently doing deliveries only for seniors 65+ for FREE. Sorry we had to refund your payment because of this. We are currently recruiting more drivers in Connecticut to be able to serve people of all ages and will be launching our full service there soon. We will reach out to you once that happens. Sorry again for not being able to serve you at this time, but we look forward to bringing our excellent service to your area.
