Nectar referral not working
Filled in the form on their website to then be told the email address is already registered. Requested to reset password by them sending link via email - nothing, not even in spam folder. Downloaded app to request password reset, and it just freezes so can’t even put in email address.
Every new version of this app gets worse
You can’t even apply for rewards now using the app as the utterly useless SMS verification stage fails as you can’t proceed once the code entered in the box which is always way too small.
Are these things NOT tested before being rolled out?
Are these things NOT tested before being rolled out?
Dreadful app
Doesn’t work waste of time
Maximum time, minimum reward
I have had no problem redeeming rewards towards a hotel loyalty program in which I am enrolled, but I have had too many experiences where I completed a survey that was 20 minutes long or longer, tried to submit it at the end where it is obvious I have competed all the questions and qualifications, only to get a message that the the survey wasn’t “a good fit,” and instead of receiving 5 or more points offered, I receive .02 or no points. Also, I will open the app and there are a few surveys that are suggested for me, only to be disqualified for most or all of them. I appreciate the points I have earned and redeemed, but there is maximum time you need to invest to earn a minimum of points. A lot of time wasted.
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Response from developer
Hi! Thank you for your honest review of our app. We're happy to hear that you get to use your survey points in your chosen loyalty program. As for problem you mentioned, we do our best to send you surveys that you’re likely to complete. However, members may not always be able to complete a survey if they don’t ‘qualify’ for it. That just means they’re not part of the target group that the particular survey is looking to research. Unfortunately, we cannot determine beforehand if you will qualify for a survey, which is why we have to ask a number of qualifying questions to see if a survey is relevant for you. If you confidently completed a survey but was given an incorrect amount of points, please email us at support_en@e-rewards.com for the necessary correction. Thank you!
Pointless
Can't even log in anymore, complete waste of time, now deleted
Doesn’t work
I just thought I’d agree it’s a waste of time these days used to be okay but since it usually date. I haven’t been able to do a survey.
Almost unusable
So many problems when using the app. If you leave a survey part way through to look up some information the app has often reverted to the dashboard when you come back. App frequently locks during a survey. And why, after completing your personal profile, does every survey need to ask for all your details again such as age, gender etc?
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App poor
I am unable to access Surveys via App,used to be but not now.
Can only access via Web and the same applies to Reward redemption.
Is there ever any remedial work done on App?
Seems to me this so called new E Rewards has actually made things worse.
Can only access via Web and the same applies to Reward redemption.
Is there ever any remedial work done on App?
Seems to me this so called new E Rewards has actually made things worse.
SCAM!
I just got an invitation from Macy’s to join the E-rewards so I did join. I took few recommended reviews, each supposed to be worth 4-6 points, and on the end of each survey I got only 0.02 point!!! What a scam and wasting time! Then I got an email about another survey so I finished it just to get a massage from them that they got already enough surveys and I’m not getting any points (should be 4!). Seriously, DON’T waist your time! If they had ZERO stars I’d give them ZERO! And a little update on my review, I’m going to report them to BBB for scamming people. Shame on Apple for even letting the “app” to be available! One more update, I’m calling Macy’s to tell them that they lost long time costumer and that they have to remove all my information from their files!
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Was Good At One Time
The only reason I am giving this 3 stars is because the customer service has been really good so far. However I do not like the recent changes that they have made they went from $.25 down to $.20 for surveys if you not qualify. Note this is the worst, they are now reducing it to zero cents and then the survey choices they are offering are also zero dollars. Nobody wants to do the surveys for free. What would be the point of that? I went through seven surveys and only got a total of $.60 on one day and made $7.00 on another day. It is a hit and miss. * Note: this is mock money meaning that ‘$75’ is equivalent to a $25 gift card not a $75 one.
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