What a year
Now that it’s May it’s been a year since the app really stopped working as it should for me. Completely stopped giving me rides at all as soon after. It’s clear now why the credits decreased in value not long before all this happened. At a time when gas prices were sky high by the way. Classy! Fast forward to now I can’t even get to the point where I enter my phone number because there’s a “error fetching data“. Put up or shut up skeddy. Don’t ask me to revise the review either. Even if you fixed it tomorrow, it’s only going up by one star MAYBE because you’ve dropped the ball for so long. How in your mind do you think you deserve more than one or two stars after this? You completely failed your user base. I know, I know the update is just around the corner! But you’ve been saying that for months as well. Thanks for losing me potentially thousands of dollars.
Edit: so I requested my credits to be refunded like you said back on May 26 and haven’t even gotten a response yet. Can someone over there get out of bed and help?
Edit: so I requested my credits to be refunded like you said back on May 26 and haven’t even gotten a response yet. Can someone over there get out of bed and help?
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Response from developer
As you may know, the Android app is on beta testing now and drivers began receiving rides: https://bit.ly/4aYSD4n. The iOS app will be updated soon after the Android beta testing is completed. When it's done, please consider revising this review. That said, you can always request a refund for the credits you bought: https://bit.ly/3CvxW0g. We have checked refund requests, but were unable to find any from May 26, so please feel free to submit new refund request. Please note that credits below 10 are not refundable because you were given 10 free credits at the time of registering.
