Banned
Garbage
Response from developer
Dear Survivor, for your consults we recommend you to contact us via the in-game CS feature. We will enquire about the reason why you have been muted. Thanks in advance. :)
Worst customer service
Response from developer
Dear survivor, we are sorry for your unpleasant service experience. Regarding the attack you reported, we would like to confirm more information with you. Please contact us through the in-game customer support. If we confirm that your loss is caused by a game problem after verification, we will upgrade the feedback. Thank you for your understanding.
Will not delete account when requested
DO NOT DOWNLOAD.
Response from developer
Dear Survivor.We are sorry for the inconvenience caused to you.Due to the recent feedback received from some players, there are problems related to accidental account deletion and account deletion after account theft. From the perspective of protecting the safety of players' accounts and reducing the risk of account deletion by mistake, it is a better option for players to contact customer service for assistance when they want to delete their accounts.Please provide as much accurate information as possible, and do not worry, the system will judge the account belonging through multiple dimensions, and carefully execute the deletion operation.We apologise for any inconvenience this may cause you, but we hope you understand that this change was made to protect the interests of our players to the greatest extent possible.Thank you for your understanding and support.