CTB Mobile User Reviews

CTB Mobile
CTB Mobile
Citizens Trust Bank

Top reviews

Leave a Review CTB Mobile
  • App needs to be updated

    This app kicks me out of my account at least once a month. It is frustrating. I just upgraded my phone and now it does not want to recognize my touch ID and I cannot get into my account the way I need to.
  • Mobile Deposit Feature

    Excellent
  • 👍

    👍
  • Not up to standard

    This app is extremely minimal. TOO minimal. I should at least be able to see my account and routing number within the app. Even the “help” email CTBOnline isn’t working. Please include at least the basics. I want to add money to my account but with the thought put into the app development I’m not sure how much I trust it when the basics aren’t even met.
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  • It’s gets the job done

    Could be more advanced
  • Not user friendly.

    Can’t access statements.
  • Great bank! Great app…

    I love Citizens Trust Bank!!! The app is a great addition to the CTB experience…
  • Banking

    My pay used to be on Tuesdays all of a sudden I’m getting paid on Thursdays to deposit a check I got to say that Citizens Trust is the only bank that could actually deposit my check I think that’s a little extra and I never had this problem with PNC
  • Customer Care

    Wanna say the ladies and men on customer support over the phone always do an excellent job!
  • Much Better Since Updates

    Since deciding to update the app with more features my experience is more seem less now.

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