Leave a Review OMNI CCU
About ATM
We’ve been a customer for almost 9/10 years now and I personally think that the ATM should be upgraded so that we can withdraw any cash as we want like example if we wanted $15 now we can only do $20 . Hope someone see this post ✌🏼✌🏼andyebenkdhx
Developer Response
Hello! Thank you so much for taking the time to leave us feedback about our ATMs. We have forwarded your comment to the appropriate department. Please feel free to contact with any questions or concerns as our team is happy to help! Thanks so much for choosing OMNI.Great
been a member since 1966, and is the best credit union out there. The people are wonderful, and all of their services are top-notch.Glenn Cobb
Developer Response
We're truly honored to have had your support for so long, Glenn. Thank you so much for the kind words about our credit union and our team. We're thrilled that you find our services top-notch. It's always great to hear that we're hitting the mark. We appreciate your support and can't wait to continue serving you for many more years!Great Functionality
One of the best banking apps that I have. Impressive offering.MJ222444666
Developer Response
Thank you sincerely for taking the time to share your positive feedback about our mobile app! We are delighted to hear that you are enjoying your experience with OMNI. Your kind words motivate us to continue delivering excellent service and enhancing our app to meet yours and fellow members' needs. We are grateful for your membership and are committed to maintaining the positive impression you've had so far. If you ever have any suggestions or feedback, please feel free to reach out to us. We value your input and aim to provide you with the best possible experience.Not functioning correctly
Overall, this app is good. The thing that makes it bad is that it doesn’t say what the money is getting taken out for/from in transactions. It just says “withdrawal” “withdrawal”.
One day last week it changed and there was color icons and actual names of stores like “target” etc. The very next day it went back to saying “withdrawal” for EVERYTHING.
It’s frustrating because this makes it 100x harder to keep track of where my money is going. Sometimes it takes me minutes to dig through my brain trying figure out where I spent $40 on some random withdrawal just to realize it was Probably just gas.
Please fix this. Please. It makes me regret transferring banks.Show lessLocomote888
Developer Response
Hi Locomote888, we're sorry to hear about your recent experience with Digital Banking and take all member feedback very seriously. We have forwarded your comment about withdrawals within transactions to the appropriate team so we can help create a better experience in the future. Your feedback is appreciated. Thank you for your membership.Notes vs tags
Last update removed tags you could assign to each transaction now you can place inly a note. All history of tags are gone. Would have been more useful yo have tags and ability to sort transactions.MagSubscriptions
Developer Response
Hi MagSubscriptions, We're sorry to hear about your recent experience with our latest Digital Banking app update. We appreciate your feedback and understand that this can be frustrating. We take all member feedback seriously and will pass it along to the appropriate department so we can improve your experience going forward. Thank you for your membership.Dr thorough
The service at The drive-through is always a long wait even when I’m being waited on to cash a check or deposit money or to get money it’s still a long wait they do not have enough employees that’s probably the problem other than, the credit union great.White Snow Flake
Developer Response
Thank you so much for your review! We really appreciate you taking the time. I am very sorry for your wait at the drive-through. Recently we have had a large increase in those transactions. With that said, we are trying to address your concern to better serve you. Thanks for being an OMNI member!A plus Service
Very good troubleshootsDon Vanier
Zelle
I’m trying to set up a Zelle account thru the since Zelle prompts me to any time I try to enroll. It says to click on "send money with Zelle" inside the Omni app but there is no such thing on the app????????Annoyeeeeeddddddd
Why
Why can’t I pause or cancel my credit/bank card in this app?waltave
Love Omni
Omni has wonderful staff and the app is easy to useS.Olmsted
