Transfer
Response from developer
Thank you for your 5-star review! We're so glad our transfer feature meets your needs with reliability and timeliness. Your feedback keeps us motivated to provide the best service possible. If you ever need assistance, we're here to help! ☺️
Omni
Alan & Carla Berner
Response from developer
Thank you so much for your feedback. We really appreciate you taking the time to share your thoughts on the new app and are thrilled to hear you are enjoying it!
About ATM
Response from developer
Hello! Thank you so much for taking the time to leave us feedback about our ATMs. We have forwarded your comment to the appropriate department. Please feel free to contact with any questions or concerns as our team is happy to help! Thanks so much for choosing OMNI.
Great
Response from developer
We're truly honored to have had your support for so long, Glenn. Thank you so much for the kind words about our credit union and our team. We're thrilled that you find our services top-notch. It's always great to hear that we're hitting the mark. We appreciate your support and can't wait to continue serving you for many more years!
Great Functionality
Response from developer
Thank you sincerely for taking the time to share your positive feedback about our mobile app! We are delighted to hear that you are enjoying your experience with OMNI. Your kind words motivate us to continue delivering excellent service and enhancing our app to meet yours and fellow members' needs. We are grateful for your membership and are committed to maintaining the positive impression you've had so far. If you ever have any suggestions or feedback, please feel free to reach out to us. We value your input and aim to provide you with the best possible experience.
Not functioning correctly
One day last week it changed and there was color icons and actual names of stores like “target” etc. The very next day it went back to saying “withdrawal” for EVERYTHING.
It’s frustrating because this makes it 100x harder to keep track of where my money is going. Sometimes it takes me minutes to dig through my brain trying figure out where I spent $40 on some random withdrawal just to realize it was Probably just gas.
Please fix this. Please. It makes me regret transferring banks.
Response from developer
Hi Locomote888, we're sorry to hear about your recent experience with Digital Banking and take all member feedback very seriously. We have forwarded your comment about withdrawals within transactions to the appropriate team so we can help create a better experience in the future. Your feedback is appreciated. Thank you for your membership.
Notes vs tags
Response from developer
Hi MagSubscriptions, We're sorry to hear about your recent experience with our latest Digital Banking app update. We appreciate your feedback and understand that this can be frustrating. We take all member feedback seriously and will pass it along to the appropriate department so we can improve your experience going forward. Thank you for your membership.
Dr thorough
Response from developer
Thank you so much for your review! We really appreciate you taking the time. I am very sorry for your wait at the drive-through. Recently we have had a large increase in those transactions. With that said, we are trying to address your concern to better serve you. Thanks for being an OMNI member!
