Won’t stay logged in
This app is literally the worst, I never write reviews but I have to write this one. The biggest down fall of this service is it doesn’t keep you logged in. It will randomly log you off when it feels like it. Why should I have to constantly check this app to make sure I’m logged in. Right when I get to the gate to open it, it logs me out then I have to re-sign in with a line of cars waiting on me. It makes the older service we had before our apartments switched to this much more better. What’s so hard about staying signed in and why is this app against it. Every other app I use that provides any service keeps me signed in but this one can’t get it right and refuses to make that change. Terrible, I wish I wasn’t forced to use this service
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Logs me out
About once a week I open the app to get into my apartment’s gate and it has logged me out. This most recent time it want accepting my password and I had no other way of getting in the property besides waiting for someone to open it a few minutes later. Also very glitchy and has a pop up each time saying ‘video call failed’ when I haven’t clicked anything. Apartments beware, this app is glitchy and not reliable!
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Subscription??$$
I absolutely hate paying for a monthly subscription to open my own gate. It’s expensive, confusing, and unreliable. Find something else to open and close your gate before choosing Liftmaster or they will be in your pocket forever too. I didn’t give 2 stars, my thumb slipped, so I thought I’d leave it out of courtesy
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