TrackTik SHIFT User Reviews

7649495 Canada Corp.

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App needs attention

The App works when it wants which is not very often . At least 3 out 5 days through out the week it deletes all my info . Now it won’t accept domain name ( usually at least once a month ) .

Needs looked at ASAP

2 months ago

Response from developer

So sorry to hear you're experiencing issues with the app. Could you try uninstalling and reinstalling it on your device first to see if it helps resolve any of the problems you mentioned? If not and the issues persist after the app has been reinstalled, could you provide us with a screenshot of the error message you receive when the domain name isn't accepted on your device so we can take a look? Thank you!

Location issues

App is good but doesn’t let me clock in because it tells me that I am not on site.

I currently work in Manhattan.

It used to work for me when I worked in Manhattan around 4 years ago.

Shawn 123454

4 months ago

Response from developer

Hello, thank you for bringing this issue forward. We would like the opportunity to investigate your feedback further as there could be a few reasons this is happening. Please contact me at support@tracktik.com , from my understanding it might be related to the GPS on the phone or portal settings. We’ll work with you to resolve this issue.

Not good

Location services aren’t working and I have to constantly text my manager so that he can manually clock me in, this issue started happening two days ago

Pretty good..

5 months ago

Response from developer

Hi, Please give us a call to our direct number 1-888-454-5606 so we can investigate this issue further. Thanks!

Minor issues and inconvenience to employees

This app needs to incorporate a feature that specifies the days or shifts worked by employees. As it stands, once a shift has been worked, it is removed from the schedule, making it challenging for employees to keep track of their work days. Furthermore, it would be beneficial if the app could indicate breaks taken during assignments.

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icyunvme ech

5 months ago

Response from developer

We are sorry that your experience at TrackTik didn’t quite match your expectations. We have a few ways to help manage your shifts, timesheets and schedule history can be available within the APPs based on your company's settings. Contact support@tracktik.com and we will be happy to look into this for you

Open shifts option missing

From past 3 days im not able to see open shift option in the app .. please fix

Sahilsamson

7 months ago

Response from developer

Hello Sahilsamson, I hope you're having a great day! We just wanted to check in and see if you still need our help. Would you mind sharing the name of your company, the portal URL, your role within the company, and any screenshots you might have? Thank you so much!

Disappointing Features and Design of TrackShift

This application is disappointing because it doesn’t give you access to check your past shifts or hours, or any late book-offs. Additionally, the design of this application is not as smooth as the W2W application, which I use for another job.

Tansip

9 months ago

Response from developer

Hello, thankyou for your comments. These features are available for the shift APP and need to be enabled by your company. For more information please contact support@tracktik.com We’ll work with you to resolve any issues as quickly as possible

Shift

This App was recommended to my security job company and I can without an doubt say this app is absolutely GARBAGE

DoulaRasheed

9 months ago

Response from developer

I am sorry to hear that the APP has not lived up to expectations. We want the opportunity to investigate your feedback further. Please contact support@tracktik.com or call our team at +1 (888) 454-5606. We’ll work with you to resolve any issues as quickly as possible

Good but could use improvements

Wish app would indicate the days or shifts worked. Currently after a shift has been worked it’s removed from the schedule. I have to screenshot my schedule ahead of time prior to working my shifts. Also would be nice if app would indicate breaks taken while clocked in at the assignment.

review916

a year ago

Response from developer

Hello, thank you for your feedback. We do have a timesheet feature which can show past shifts. Your company would need to enable this feature for you. You can contact us at support@tracktik.com or call our team at +1 (888) 454-5606. We’ll work with you to resolve any issues as quickly as possible.

Doesn’t work

App logged me out several times and now I can’t log back in. Excellent job guys, thanks for making an app that’s almost completely broken half the time.

fudda ms hslsnskslbs

a year ago

Response from developer

Hello, there are a few reasons as to why the system would log you out. We would like the opportunity to investigate your feedback further. Please could you contact us at support@tracktik.com or call our team at +1 (888) 454-5606. We’ll work with you to resolve any issues as quickly as possible

Need timesheet

Timesheet

b.A90

a year ago

Response from developer

Thank you for bringing this matter to our attention. Timesheets are an add-on feature that your company would need to enable. I will suggest following up with your company's system admin team to see about adding this feature. If anything, please reach out to support@tracktik.com or call our team at +1 (888) 454-5606.