Fix. The. App!
The old Ducati connect didn’t work - so had to download the new one.
1. Cannot connect to app at all.
Scooter is pro3 - iPhone is 16
2. Despite being RIGHT next to scooter … it does not connect
2. My fobs no longer work (for some reason) so now I have a expensive paperweight in my laundry
3. I am in Australia (there is no support in Australia)
4. How did this pass quality control with Ducati ? I got a Ducati supposedly for the quality however I feel a knock off version from Temu would work better.
Highly HIGHLY disappointing I can not use my escooter.
An I have zero way to fix or connect to it 🤷🏼♂️
1. Cannot connect to app at all.
Scooter is pro3 - iPhone is 16
2. Despite being RIGHT next to scooter … it does not connect
2. My fobs no longer work (for some reason) so now I have a expensive paperweight in my laundry
3. I am in Australia (there is no support in Australia)
4. How did this pass quality control with Ducati ? I got a Ducati supposedly for the quality however I feel a knock off version from Temu would work better.
Highly HIGHLY disappointing I can not use my escooter.
An I have zero way to fix or connect to it 🤷🏼♂️
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Response from developer
Dear fordy19842, thank you for your feedback. We inform you that Ducati Connect app is compatible only with our Multistrada V4 S range models. Should you need any further assistance regarding our e-scooters please do not hesitate to reach our Ducati support team at the following link: https://www.ducati.com/au/en/company/customer-service Thank you, the Ducati Team
