Undersun Fitness User Reviews

Heros Life LLC

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Great stuff!

App works great and easy to use! Started to feel some real results with the TA2 program. The videos are super useful through the app as well!!

woosteroni

4 years ago

Video doesn’t work

I’m running the app on an iPhone 12 Pro and the video fails to load, so I’m working off still images. The app seems to have a mind of it’s own and clearly hasn’t been tested before launching. I have no idea how this made it through the checks by Apple. This is not good considering just how much I’ve paid for the programme! It’s a waste of money.

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Funky54

4 years ago

Response from developer

Hey there! Thank you for submitting your concerns regarding our App. The buffering issues you are referring to, are now resolved. Please contact us at support@undersunfitness.com anytime if you have any trouble. The team is working hard to resolve these kinks to ensure our App is a great tool to keeping you on track with your fitness goals. We will not discontinue the website until our App is sorted out.

Very good app

I love the app and workouts, everything works fine. Amazing work!

Anthony Jr. Davis

4 years ago

Can’t get past first page

I can log in on the website and get my workouts, but when I go to log in on the app, it tells me my password is not valid and then that I have never had an account with my email.

I go to the signup page and put all my info in (even though I’m already signed up) and the “sign up” button is not even clickable. Not sure what the deal is here but hopefully I can access the workouts after they close down the website!

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Stin20

4 years ago

A Good Start

I’ve been using the app since the initial release. It has come a long way since day one. It was use full, but it still had some sticking points. From a UI perspective, it’s decent...but there is still a lot that can be done to improve the app further.

Like:

1) Separating the month/day/workout look. It’s a bit confusing looking and combing through a list view.
2) Hopefully the developer and/or the writers would keep up with the article section. Some of it seems to be recycled from the Undersun website.
3) Need another quality control run on ALL the content. Making sure every is matching up to what it’s supposed to.
4) Would like to have a content download option for when we don’t have internet connection. And I think this is the most important thing for the next update.

I think if all the stuff can done within the next few updates, this app would totally be rockin!!

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jedoonat

4 years ago

So Frustrated!!

I really want to like this program and app BUT it is so frustrating! I had the program bodyshock prior to the app release. I was told I’d be informed of when I could get into the app with my program and was never contacted again. I finally get into the app and I cannot seem to get past the first group of workouts. When it changes to the first HIIT section, the video just spins and spins. So, I went to my laptop and punched in my information to do the workout from the website. Nope, the message stated my information was incorrect. So, now I have no access to the program at all. Speaking of the program, I’m not crazy about these workouts either. It’s so repetitive and no variation to the exercises. After all that.. I still want this thing to work and get through this program!! I needed something for at home and still feel like I was getting a gym style workout.

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Mrs. Smith86

4 years ago

Response from developer

Hello, We apologize to hear the App has caused much frustration. The App and the Web App are separate logins, so that might be the issue why you cannot access your program through the website using the same login as the App. Secondly, the buffering issue is resolved and Bodyshock will play without being paused or interrupted. The reason most exercises are repetitive is because we are practicing each move to focus on form. Using perfect form is more important than variation of different moves. Our goal is for you to master each move using perfect form, and the only way to ensure this is to practice it over and over again. If you can please contact us at Support@UndersunFitness.com, will be sure to get you dialed into your program. Thank you for your patience with us!

Pay Twice?

Had the desktop version, which I’d paid good money for. Was promised I’d receive a code to allow me access to the app without paying again. Never happened.

davethebutcher

4 years ago

Response from developer

Hey Dave! Our codes will generate once your login is registered with our App. Please contact us at Support@UndersunFitness.com, so we can get your code created and access to your TA2 training program within the App.

Amazing!

Love the program and the app. Good job! Looking forward to see new features :)

Alex19840123

4 years ago

Good exercise instruction, but poor app design

Highly knowledgeable and clear instruction for using resistance bands to build muscle, but the app design leaves a lot to be desired. The very small photo format coupled with the extremely dark background in the photos make it difficult to see what James Grage is trying to teach. The app is also very inflexible. I don’t see a way to navigate to a specific exercise to learn or review it without starting the counter for reps and sets, which covers most of the screen. Very frustrating. This app needs a lot of work. I have used the website program for over a year and have been quite satisfied with it, but unfortunately Undersun is going to discontinue the web-based site, forcing one to use the app.

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Karuna4300

4 years ago

Response from developer

Hi there, Thank you for submitting this feedback. We are working hard to resolve these kinks to ensure our App is a great tool to keeping you on track with your fitness goals. We will not discontinue the website until our App is sorted out. Please contact us at Support@UndersunFitness.com anytime we can be of assistance.

Workout videos don’t load well.

I like the app concept, I purchased the TA2 Bodyshock program. Unfortunately, the app doesn’t play the videos well, in between sets the video doesn’t load and I frequently have to restart the app, can this be looked into? It seems like there’s some bugs. Thanks

fanofsounds

4 years ago

Response from developer

Hi there, Thank you for your feedback. This issue is now resolved. Please contact us at Support@UndersunFitness.com, if there is ever anything we can do to better assist you. Thank you!