Leave a Review Vagus ECG
Very poor customer service
I have been using this app and have tried several times to reach customer service but it’s impossible. There is no easy manner of understanding the value of the metrics. My readings have marked deviations but I have no way of knowing how serious this is or if it means a standard deviation from my prior recordings, or if is visa via my demographic? There is little more frustrating then receiving news of poor readings without any explanation. It’s like a message of doom bubbling up from the waters of Lethe that has no siren to tell you it’s truth.Show lessDeveloper Response
Hi Nick, thanks for the comments. Unfortunately our customer support has not received any email from you - please contact info@vagus.co. We are trying to respond to all inquiries. You can also not be found as a user of the Vagus ECG app as Nick so please tell for which name you have registered when you contact us. Please read the 'info' and read for instance the blogs and science part on www.vagus.co if you want to learn more. We are also discontinuing the VAGUS ECG quite soon and provide a hopefully better experience with the BREATHE FLOW app. It is free atm so please try.Did not work
Did not work !Developer Response
Hi Jules. The 2 main resons for not analysing is a) bad network connection or b) bad ECG recording. This is the cause of 99% of the problems. Please contact info@vagus.co if you have future problems. We are trying to respond to all inquiries. We are soon discontinuing the VAGUS ECG app and provide a better experience with the BREATHE FLOW app. Please try it.Not working.
It’s not working. I sent emails not response? Paid for subscription and the data comes up blank. Would like a refund.