Payment methods don’t work,
The app wouldn’t take my apple pay or credit card to prebook (these methods work everywhere else)and it keeps changing my pickup location. Spent way too much time trying to book a ride and had call them old-school style.
Scheduling a ride doesn’t mean what you think it means
I used this app the way I use other drive-hailing apps, to schedule a pickup hours in advance of my departure time. I didn’t want to risk looking for a ride at the last minute so thought a several-hour advance booking would ensure a timely pickup. After twenty minutes passed (could’ve called sooner of course but wanted to be gracious and had built in a buffer anyway) I finally contacted the help line. Dispatch said yes, they saw my ride had been booked and confirmed but they were still waiting on a driver to accept the ride. I didn’t know what this meant, as when a ride is confirmed on other apps it means someone is coming (and if not, they let you know). I asked how long I might need to keep waiting, he said he had no idea. He asked if I wanted to cancel the ride, and I had to so I could toggle over to Lyft or Uber to see if I could make my appointment in time. The fact that a “confirmation” means only that they’ve received your request but does not guarantee a pickup should be make abundantly clear. It’s absolutely useless otherwise. Sat out on the sidewalk waiting naively for twenty minutes and might’ve been there all day had I not called. Developers, please make the person aware of this fact so they can have a backup plan. I missed my appointment, it turns out, because of this flaw. Not a great day for me.
Show less
Great Service
Radio Cab is the only company to use!!!!
Always great service.
Always great service.
Read if you tip with cash
Hey - there app will force a 15% tip on top of the HUGE cash tip you usually give drivers. So set the “tip” to zero. Otherwise the tips will cost you more than the trip!
Otherwise an excellent experience!
Otherwise an excellent experience!
not user friendly
The app doesn’t allow you to put your whole address in if you have a Unit or Apartment number. And it won’t work with some Debit cards either.
❤️ Radio Cab 💔 This app
Declines all my credit cards, won’t work with Apple Pay. Please fix this.
Too many reviews talk about RC as a beloved local business vs the evil empire of Lyft and Uber. Yes, RC is more reliable, their drivers are better, and all for a few bucks more. I’ll take RC over Lyft or Uber any day of the week!
But please fix the app. I don’t mind paying in the taxi, but if you’re going to feature Apple Pay and a card scanner and so on, make sure it works.
Too many reviews talk about RC as a beloved local business vs the evil empire of Lyft and Uber. Yes, RC is more reliable, their drivers are better, and all for a few bucks more. I’ll take RC over Lyft or Uber any day of the week!
But please fix the app. I don’t mind paying in the taxi, but if you’re going to feature Apple Pay and a card scanner and so on, make sure it works.
Show less
True & Efficient
With Radio Cab you have a date that beats Uber and Lyft plus it goes directly into the local community that makes Portland an original city. Kind drivers who know the streets with experience. You can’t get that from a corporation.
Scheduled a ride to the airport that never came
No one called or texted to notified me that the cab I reserved for 5 am was delayed. When I called to check on the status of my ride the operator said it was 10-15 min behind schedule. 15 min go by and still no cab. So I call again. The operator says the cab is still 10-15 min out. He offered no apology and didn’t try and find me a closer cab. We were able to get a Lyft to the airport but the experience left me quite stressed. The threat of missing a flight is never fun and the company didn’t handle the situation gracefully. I have to wonder what the point of being able to reserve/ schedule a ride if the company doesn’t respect the reservation.
Show less
Makes the right decision easy.
Radio Cab’s app is the local answer to nationwide ride sharing apps. With this addition they are the obvious answer to lyft or uber. I don’t ever see a need to use any other app locally with this system!
Well done
WOW !! This driver was the fastest ride from across town I have ever ridden on. Not only that but he did not seem to brake the speed limit. He instinctively knew the right way to get in the best flow of the traffic. I was in the back seat and I can get easily car sick. I never even felt a bit queasy. His driving was rock solid. This gentleman is one of the best rides I ever had. Well done!
Show less
