Do not use this service
Terrible! I returned the power bank and I was charged as if it hadn’t been returned. Talk via chat on the app and was told it hadn’t been returned. Only way I was told to prove it was to go back into town and take a picture of which slot I put in!! Went back into town, stressing that I was now going to be charged and took a pic…then the chat person said. Yes I can see it’s been returned!!! What the hell. Won’t be using this service again. Now I have to calm myself with a coffee and massive doughnut
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Absolute Thieves
Don’t use this app! I downloaded it while I was at hospital with pneumonia. I rented a charger for just a couple of hours, but it kept cutting out, so I retuned it, following the instructions they gave me. Instead of billing me for the couple of hours I had the device, they charged me for 19 hours use, suggesting that I may not have docked the device properly. When I contacted their customer services, they couldn’t give a hoot!
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Misleading
Allows you to rent it for 24 hours plus but device only charges for 1-2 hours - if that was made clear at the start I’d have made sure to return the device within 1 hour