Very poor app
Not sure what purpose it is supposed to serve. Requires multiple presses to obtain any useful information.
Disappointing with clunky authentication
We’ve just switched to CB and the app feels like we’re going back in time. Biometric authentication should make it easy logging in but the username and password aren’t automatically populated; biometric login (which should fix this) stops working without any reason and the only way to get it working is to reinstall; and either way, you need to enter 3 characters from the memorable phrase. Why? Every other institution is happy with biometrics solely for access so please fix it. If I’d realised how bad the tech is we would have honestly thought twice about switching.
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Review of app
Using it for a few days now . Just a couple of points . My portfolio is USD base but in the investment list each individual stock has £ sign in front of market value although actual figure is a USD mv.
Secondly there is an option of seeing performance over 30 days or one year. However the current mv figure is different on each option - maybe one of them is updating in real time ?
Also as well as 30days / 1 year could you add YTD performance as well?
Otherwise really good addition to reporting tools. Thanks.
Secondly there is an option of seeing performance over 30 days or one year. However the current mv figure is different on each option - maybe one of them is updating in real time ?
Also as well as 30days / 1 year could you add YTD performance as well?
Otherwise really good addition to reporting tools. Thanks.
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Almost there
Great idea shame the biometric log in doesn’t work
That would be helpful
That would be helpful
Why the 2nd Check
Great idea to provide easier access to info on your pension fund, and enabling fingerprint recognition is excellent, but then why do you require the memorable work to be entered?
My bank are happy with just a fingerprint, surely it should be good enough for an app like this?
My bank are happy with just a fingerprint, surely it should be good enough for an app like this?
Response from developer
Thanks for your feedback. We really value hearing your thoughts and your suggestion has been passed on to our product development team for their consideration. Should you wish to discuss this in any more detail, please get in touch with our Investor Support Team at investorsupport@closebrothers.com.
Welcome
This is a welcome additional tool for managing our account.
Information is limited, but for a first release it is very good.
Information is limited, but for a first release it is very good.
