Have an Apple Watch? Don’t use this company
After months and months of my calls dropping out and not working, trying every single solution . I finally spoke to the chief engineer turns out the issue as I have an Apple Watch. Connected to my phone. If you have an Apple Watch you can’t use this service. The Bluetooth from the watch interrupts the calls. Support suggested I don’t use my Apple Watch anymore. Joke of a company with thousands of fake reviews.
Stay well clear either get a separate work phone or move to Airlandline.
Currently about to start a legal battle with with.
Stay well clear either get a separate work phone or move to Airlandline.
Currently about to start a legal battle with with.
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Technical support
The Agent Nomi was very helpful to sort out the outstanding problem with my app. She Guide me through every single step very pleased with the service.
Thanks for the amazing service..
Thanks for the amazing service..
Peter
Signed up yesterday with bOnline… staff were very polite, knowledgable & professional. After a few initial tech gremlins they quickly had my service up and running. I would highly recommend bOnline. A special thanks to Naomi and all the staff who made the process a pleasure. Keep up the good work🙏☺️
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Too many Admin Issues .
As a new customer, too many admin errors in taking
unauthorised payments , and waiting 10 days to get the payments back , spent hrs and hrs dealing with these issues , totally unprofessional in dealing with issues . As well unable to dial out . I lost trust in the BOnline to deliver the service and arrangements as agreed I had to port my number over to another provider .
unauthorised payments , and waiting 10 days to get the payments back , spent hrs and hrs dealing with these issues , totally unprofessional in dealing with issues . As well unable to dial out . I lost trust in the BOnline to deliver the service and arrangements as agreed I had to port my number over to another provider .
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Hi Alee thank you
Hi Alee thank you so much for all you your help spending over an hour with me and sorting my problems also as mentioned I will go to myBroadband with you when my contract is finished you work for an amazing company and the best experience in my 35 years of being in the business
Customer service
Abdullah has been excellent helping today thank you
Good service
I’m a customer with bOnline for 2 years and I’m very happy with it, app can get glitchy sometimes but if phone updates are up to date then everything works fine, sometimes need to close app and start again but it’s minor thing and apart of that everything is fine.
Customer service is always very helpful and I’m really pleased with my recent help received from Kaylin.
Recommend to anyone
Customer service is always very helpful and I’m really pleased with my recent help received from Kaylin.
Recommend to anyone
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Ayanda
Ayanda was so patient and fantastic with me. What a service. I pray all staff are like this wonderful woman. Thank you for sorting things out for us. Very grateful.
Excellent customer service
I had some issues with my bonline business phone line and a customer support associate person named Kaylin, she helped me go thorough the issue and successfully resolved my queries.
I’m highly satisfied with her professionalism , listening skills, and overall customer support.
I’m highly satisfied with her professionalism , listening skills, and overall customer support.
I always get a good service if I need to call up about something
Today Melissa was great, helped me with my issue very effectively and efficiently. Always happy to help no issues with my service runs like clock work
