No sync between devices. I load my shopping cart on my iPad, i open my iphone and the cart is empty and web site cart is empty although I’m logged into all 3 with the same account
This app is FAR too spammy when notifications are enabled. I want notifications enabled for deliveries but am considering disabling them so my phone isn’t spamming me multiple times per day. I cannot see a place to disable offer or deal notifications.
Could it be that this is the worst update as of late? I am unable to track the delivery of my items because it just shows the map of the country and not where the courier is with respect to my house. #fail
Developer Response
Thank you for your feedback. We will forward your concern to our dev team to check our rider tracking features. Should you have other concerns, please email us at cs@pickaroo.com. I like that Juliana/shopper called me. I was able to replace and add items to my last. I will be a regular customer. Hope i can order from Palawan, where I live, to be delivered to my elderly PWD aunt and uncle.
Used once. Never again.
Developer Response
We are so sorry for this. Rest assured that we will look into this error. Also, please send us the full details of your concern thru email at cs@pickaroo.com. They will forward your experience to the concerned team once they receive your email.They said Mastercard will work but my Apple card didn’t work. I was trying to send food to my family afflicted with COVID-19 in the Philippines. Customer service took more than 20 mins for their first reply and sadly, was not able to reaolve the issue.
Developer Response
We apologize for any inconvenience. Please send us a screenshot of the error at cs@pickaroo.com so we can check your concern to the proper teams. This app needs real time GPS tracking (like the Grab app). It would be much easier to coordinate meeting up with the delivery driver upon their arrival.
So it's supposed to help you to shop groceries conveniently. However if the item is not availble, and the alternative is availble, even if it's in the grocery but not in their app, they can't buy it for you. So what's the point? You're better off with Grab pabili.
Developer Response
We are truly sorry about this. Please know that your feedback is very important to us and we'll surely coordinate this with the concerned teams. To further assist you, please send us your order number via email at cs@pickaroo.com. I don’t know what’s more to love about this app.
a) the incredible efficiency and professionalism of their shoppers?
b) always on time or even early delivery.. how dare they!
c) the extremely easy user interface of the app that ANYONE can use
d) the witty tita tongue-in-cheek codes (remember the towel promo???)
e) the multiple deals and savings we’ve enjoyed in their one year of existence or
f) the incredible assortment of goods and products offered
I would say all of the above! Easily everything i’ve ever looked for in an app.
Cheesy, but this app delivers (pun intended) in doing everyone in its value chain GOOD. Gives income to delivery drivers during a pandemic, check. Allows restaurants and other businesses (whether small or big) a new channel to be discovered, check. Unite people with national pride with a simple discount code (Hidilyn), check. Offers an simple, quick delivery serbice so that we can safely stay home, check. Solve emergency grocery needs (no more diapers! flat iron busted!) of a harried housewife, check.
Every time I get a notification from Pickaroo, I know something good’s going to happen. In these unreliable times, it’s great that we have something dependable to count on.
Pickaroo isn’t just aesthetically pleasing. It is a one-stop shop for everything that you need and want. Products are categorized and well-presented. They really put an effort to put a description at the bottom of every product. They also have a favorite feature which I love because it saves time and energy. Just click on ❤️ and check out. I also love the fact that you can do your grocery and food shopping in your most convenient time and have it delivered in your preferred day and time. I’ve been using their App for a year now and I can say that this is definitely a game-changer. 1 year and counting with ROO! ❤️🦄
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