MyJPS User Reviews

MyJPS
MyJPS
Jamaica Public Service Company Limited

Top reviews

Love this app

I love this app it’s easy to use and I never have a problem with it

A great app!

This is definitely one of the best apps around. You’re able to do so much from it. I love the feature that allows you to monitor your usage the most. No need to call or visit customer service again.

Good app but design issues hamper usability

I’d give more stars because this is genuinely a good app but there are 2 things in particular that really degrades usability.

1. They force users to register their cards in order to use them…fine. But why do I need to renter all that information every time I try to pay my bill? There’s no security advantage. It’s just a stupid and short sighted design. Simply having users confirm the last 4 digits or confirming the CVV is enough to confirm the transaction….the card is already saved to the system.

2. The mere fact that I can’t paste my information into the form is also very stupid. Again, no clear security advantage. It also eliminates the ability for anyone to use their cards stored on their keychain.

On paper some of these designs might seem like good ideas but they clearly weren’t developed by a competent technical mind. Degrades the usability of the app entirely.
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Don’t download!!

I downloaded this app and updated some info I added an international number and it hacked my grandmother’s WhatsApp and is pretending to be her and asking for money!! Beware! JPS YOU NEED TO DO BETTER!

Worst App

This is one of the worst apps I have ever tried. Firstly there is currently an error message every time I try to login. You cannot apply for service using this app because it returns a message saying that the attached files cannot be recognized. A

App problems

One whole week and the app isn’t working. On day 16 it reset, it’s now day 22. No notification about what to do and unable to make report from the app. It doesn’t make sense if you’re trying to watch the usage and this issue continues. This is twice now I’m having to uninstall the app then reinstall it to reset. Why can’t it just send out updates like other apps.
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Unable to track current consumption of electricity

Hi, I received the installation of a prepaid meter which is currently been used as post paid meter. Due to the type of meter I am able to track the usage of electricity for each new period. Kindly asking for an upgrade in the system to enable same.

Waste of time

Don’t waste your phone storage by downloading this app! It doesn’t work !

Jamaica public service

The app cannot open

App not working

Won’t allow log in

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