Newcastle Herald User Reviews

Top reviews

More Hunter focus

I would love to see more news from the wider Hunter rather than just Newcastle.

Great app for a great newspaper

The app works well on an iPad so I can read it like I would the paper version.

Only thing I don’t like is there are no more letters from Brad Hill in Singleton. What happened to that guy?

Cannot log in

The app is pretty much useless. No way to log in except a stupid email link. Could not use app after downloading at all. Despite paying for subscription

Response from developer

Hi Gary, Sorry to hear of your experience, please contact the support team on 1300131095 option 2. Our team will be happy to assist with your login

Frustration

On several occasions the app doesn’t load the latest copy of the paper which is very frustrating

Response from developer

Hi, Sorry to hear of your experience, please contact the support team on 1300131095 option 2. Our team will be happy to assist you

Another set of useless unnecessary changes to a working app

Why did this need to change. The new version constantly ejects you from the page being read to the title list of -ages. A complete pain. The evolution of most software from intuitive and simple to downright dumb, non intuitive and illogical continues apace. I have no doubt you will ignore these comments and continue to make useless improvements which mean I will in time stop using the product
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Response from developer

Sorry to hear, but please contact our subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience

Substandard app for reading Newy news

The only reason I use this app is because it’s only slightly better than a basic html page but I frequently have to close it or get redirected to html pages anyway, it’s so frustrating, slow to load, glitchy… disappointing really.

Response from developer

Sorry to hear, but please contact our subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience.

App constant failure

Takes minutes to produce the daily paper. Very frustrating. On a pc however, no problems whatsoever.

Response from developer

Sorry to hear, but please contact our subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience.

C. Crossey

Since the last update of the app I thought I would give it a bit of time to see if I got used to it. I have not got used to it, every day it is a source of frustration ! Reading the Herald on my iPad is much more annoying than it was before. I like to read it in the newspaper format and it is a pain. I am considering cancelling my subscription and going back to buying the paper version !
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Response from developer

Sorry to hear, but please contact our subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience.

Fail on tablets

Works OK on a phone but has problems on a tablet of either denomination. Keeps loading the paper from the previous day and has to be shut down and restarted to get current day’s edition and is slow doing it.

Response from developer

Sorry to hear, but please contact our subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns.

New App.

Since you recently changed the App., it takes me up to a dozen tries to download the newspaper. It is totally frustrating. Touching the page to turn it, regularly causes it to disappear and I must start again. I previously had no trouble at all. This reader for over 50 years, is almost ready to give up. It was not broken, but you ,” fixed,” it and not in a good way.
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