Newcastle Herald User Reviews

Newcastle Herald

Rural Press Pty Ltd

News

Magazines & Newspapers

Top reviews

Most RecentHighest RatedLowest Rated

Review

Disappointed with logon procedure to get daily herald

Adrian gw

2 years ago

NH review

I enjoy downloading the herald in the morning.

Housecat diary

2 years ago

Digital news

To whom it may concern
Thank you for making available the ability for me to read the Newcastle Morning Herald each day on my iPad.
The very informative local, National and International news items are well covered.
I also enjoy the puzzles page keeping my brain active and giving me my daily challenge.
Keep up the good work!
Moira Kirby🌻

Show less

meh🌻

2 years ago

My Herald

46 years plus I have read the Herald daily, I can’t stop it now , as I am ageing it keeps me up to date with what’s happening with local and world wide news . And the competitions it runs is a bonus.
Thanks you all do an amazing job. Lou’s Thought’s

Lou's Thoughs

2 years ago

Slow and repetitive downloading

So far this morning we have has to download the paper 3 times even after my wife has read it. We keep getting the message “Failed to load timeline. The operation couldn’t be completed. (NSURLErrorDomain error - 999.) Retry”. This happens every day and only since the app was upgraded. It is getting very frustrating. It is fine once we can read it and easier to go straight to a page with the little thumbnails on the right.

Show less

RichardM57

2 years ago

Response from developer

Hi Richard, One suggestion is to try Delete the App and reinstall the app to see if the error still occurs. Does it only occur on one smart device or all devices. Please contact the support team on 1300 131 095, Option 2 for our team to assist you and obtain further details for IT to investigate.

New app

The new app is rubbish, keep getting loading errors. I pay good money to read the paper, and the moment I’m considering cancelling….. fix the app so it loads first time.

Clear and Sunny

2 years ago

Response from developer

Hi, One suggestion is to try Delete the App and reinstall the app to see if the error still occurs. Does it only occur on one smart device or all devices. Please contact the support team on 1300 131 095, Option 2 for our team to assist you and obtain further details for IT to investigate.

We don’t like this version at all!

We think that it is cumbersome and difficult to read completely.
The older version was much better. It had it’s faults but looked like a paper and that is what we prefer!

Late again !

2 years ago

Response from developer

Hi, It may be best to contact our the digital support team via email or phone to help assist with your concerns with The App. They should be able to assist you with your concerns. Our updated App has more content and refined for viewing purpose. 1300 131 095 opt 2.

Not for iPads

The app may have been regigged to suit mobile phones but it is a disaster for iPads. I was an early adopter of the digital Herald but it’s now clunky and unreliable. Can’t even load it most days without half a dozen tries. Will be rethinking my subscription.
I notice plenty of other complaints. Maybe fix it?
Service has gone backwards

Show less

Haroldherald

2 years ago

Response from developer

Terrible Changes

The Changes to the App are not user friendly The publisher is concerned for the future of regional press this app is the biggest threat to my continued subscription . The previous app had options to show a page to the screen ,this cannot be done now without engaging the two page display which often results in a reset to page one. Very annoying
Rod

Show less

Savvyharr

2 years ago

Response from developer

Hi Subscriber, Thank you for your feedback. The new App is more refined for content and viewing of the articles. As for the Digital replica of the paper, you are able to double tap to view a single page view. A single tap in the article section will now offer an improved text view of article as well and allows you to switch back to paper format view. Please contact the support team on 1300 131 095 Option 2 if you have require further assistance

Newcastle Herald electronically

The reading has been made more difficult since it has been changed to appearing as two pages across the screen and having to continually enlarge the page to read. It was so much reader friendly when each page could be individually put up on the screen on my iPad.

I’ll see how it goes, however, if it remains too cumbersome, I will not be renewing my subscription in the future. This is a shame having been a Newcastle Herald readier for over 55 years.

Show less

Enelljay