Needs be fixed - not useful yet
I’m pointing out the obvious.
Dumb:
When I open the app it forces me to search for the employee cards for the company I own. Just show me my company. Show me the total balance? Anything. Chase app works amazing that’s why I know this app is bad. So frustrating...
Solution: Chase and Bank of America apps work great. Just sign up with a different company.
I will stick with this company for about 3-6 more months. If these essential features aren’t solved I’ll move to a company that cares about their customers and what works good. It’s a digital future and if you don’t fix it quick your customers will leave.
It’s like this was designed to not help the customer.
Please fix.
Hint - copy your best competitors - listen to your customers and you will succeed. If your not capable hire some new development company. Good luck.
Dumb:
When I open the app it forces me to search for the employee cards for the company I own. Just show me my company. Show me the total balance? Anything. Chase app works amazing that’s why I know this app is bad. So frustrating...
Solution: Chase and Bank of America apps work great. Just sign up with a different company.
I will stick with this company for about 3-6 more months. If these essential features aren’t solved I’ll move to a company that cares about their customers and what works good. It’s a digital future and if you don’t fix it quick your customers will leave.
It’s like this was designed to not help the customer.
Please fix.
Hint - copy your best competitors - listen to your customers and you will succeed. If your not capable hire some new development company. Good luck.
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Pointless
The website is confusing enough I downloaded the app and Hope that it might be easier to use I was wrong. The app is useless I can’t even do the things that I want to do on it like pay my bill, or see my balance. Then again it could be there and I can’t figure out how to do it because the app is confusing. Please, please, please hire a developer to fix this because clearly a developer did not put this together they would’ve taken the time to make sure it was user-friendly and actually had a purpose. I hardly leave reviews but I had to leave one here in hopes that they fix it. Don’t waste your time downloading the app.
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App too bad. Hard to use
This app too bad. Confusing to use. No any information on it. Every times open app have to team & members search & most times not found. Worth ! Worth !
Did not work
Followed instructions. Already had the worst website. Now has accompanying worst app. Nice Job.
Absolutely the worst banking app
Wish I could give it less than 1 star. It’s 2020 and this is honestly the worst app out there. There was zero thought put into this . It’s confusing , you have to search your “team member” everytime you open the app, there is almost no information on the app worth signing in for.
