Buckeye Broadband Email User Reviews

Top reviews

Can’t send or forward email

This app worked fine for a while. Then yesterday I noticed if I try to send or forward an email it just sits in my outbox. Will not send. I tried uninstalling and reinstalling and called buckeye for help. They could not solve this issue so I deleted the app and went back the other mail app. Ironically thats why I started using buckey mail app in the first place. Issues with the other ap.
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Not working for me

Apple mail has not been able to fetch from Buckeye mail in many months

Not user friendly

I can’t log-out, nor can I delete large amounts of emails at one time- awful app

No mass delete, poor design

I do not like the design compared to the Apple email app. There is no way to delete several emails at once.

If you have more than one email account, there is no quick way to tell which account you are looking at.

The “star” symbol you have to use to flag an email is too small and not quickly spotted.

Would prefer a split screen option with a list of emails on the left and the email you are reading on the right.

Haven’t figured out how my sent emails are signed.

Needs lots of improvement for Apple devices. C’mon Buckeye Gurus, you can do better.
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Sooooo slowwwww

Soooo slowwww

Still problematic

Emails not fully displayed, especially when files are attached. The “contact us” help email still says address invalid. This has been an issue since the app was released a couple years ago.

The Contact Us is still not fixed, what like a year now since my first review… and it’s there own email address it’s trying to send too.
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Response from developer

Hello, thank you for your review. The mobile app is currently supporting iOS 10 and higher versions. As for the delete issue you reported, most likely it's related to the message status inside of account, instead of the app itself. In order to investigate the issue further, please contact us at support@bex.net and specify the email address.

Can’t send emails.

Ever since the update when I try to send an email the app completely disappears. I tried this multiple times. I have to get on a computer to send an email.

Email

Yuck!!!!!

Issues with latest update

The latest update seems to have issues. The screen freezes upon opening the app and has a noticeable delay when selecting emails.

Problems

I have talked to your support team two times about using this app and no one can solve my problems. I cannot write a new email nor can I reply or forward a current email on my iPad Pro. Up until your team recommended that I use this new app I’ve had no problems. It’s unimaginable that you would create an app and not be able to solve problems with it.
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Response from developer

Hello, thank you for your review. We are sorry to hear that the issue was not resolved. Please contact our developer support at support@mailapp.mobi and provide some specifics for the issue you encountered.

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