•Live Reviews:
Carrier Home

Carrier Home

Utilities
Lifestyle
63 reviews
⭐️4.4 / 5
Rating
🙌18K
Ratings
📼5 scs
Content
📦~ in 0 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Carrier Home

1.8.3

May 28, 2024

Bug fixes and improvements.

1.8.2

April 25, 2024

Bug fixes and improvements.

1.8.1

April 15, 2024

Bug fixes and improvements.

1.8.0

April 12, 2024

Bug fixes and improvements.

1.7.15

February 29, 2024

In this release, we've fine-tuned several aspects to elevate your experience. Here's what's new: - Resolved issues related to Air Quality devices. - Fixed login authentication anomalies for a smoother experience. - Addressed concerns regarding thermostat zone functionality.
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1.7.14

January 26, 2024

In this latest update, we've made significant improvements along with addressing some critical bugs. Here's what's new: - Easily access Home settings through the 3-dots menu, where Add and Manage devices have been consolidated. - Enjoy enhanced management of Push and Email notifications. - The Operating status on the Dashboard and Zone details now accurately displays the right source.
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1.7.13

January 3, 2024

In this update, we’ve addressed several critical bugs; also enhanced error handling and usability of the app further. For wall control users, a new shortcut has been introduced to access their ‘Device Settings’. See the ‘3-dots’ icon on the top-right of the main controls page
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1.7.12

November 22, 2023

For this release we have introduced Weather forecast information, security upgrades in addition to minor bug fixes and upgrades.
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1.7.11

November 13, 2023

For this release we have introduced Weather forecast information, security upgrades in addition to minor bug fixes and upgrades.
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1.7.10

October 13, 2023

For this release we have introduced some enhancements to heat source information in addition to minor bug fixes and upgrades.
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Price History of Carrier Home

Description of Carrier Home

The new Carrier Home app features a contemporary look and feel that allows homeowners to control their Infinity system remotely. The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them. We update the app regularly to introduce new features and enhancements and look forward to your feedback.
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Carrier Home: FAQ

Is Carrier Home optimized for iPad devices?

No, the software for Carrier Home is not compatible with iPads.
Carrier Corporation built the Carrier Home app.
Carrier Home requires iOS 12.0 or later.
With a rating of 4.4 out of 5, Carrier Home is one of the top-rated apps in its category.
The Main Genre Of The Carrier Home App Is Lifestyle.
The latest Carrier Home version released is 1.8.3.
The last update for Carrier Home was on July 7, 2024.
Carrier Home was first released on February 5, 2023.
This app is appropriate for all ages, with no offensive or inappropriate content.
Carrier Home is available in English.
No, Carrier Home is not featured on Apple Arcade.
No, Carrier Home does not include options for in-app purchases.
No, you cannot use Carrier Home with Apple Vision Pro.

ASO: Keywords of Carrier Home

#1 by carrier
#2 by infinity touch
#8 by room thermostat
#9 by room temperature monitoring
#16 by thermostat app temperature
#17 by room temperature
Total Keywords39See all →

Screenshots of Carrier Home

Carrier Home screenshot #1 for iPhone
Carrier Home screenshot #2 for iPhone
Carrier Home screenshot #3 for iPhone
Carrier Home screenshot #4 for iPhone
Carrier Home screenshot #5 for iPhone
iphone

Reviews summary of Carrier Home

Positive highlights
🔌
This app hasReliable remote control of HVAC system
🌡️
This app hasAbility to monitor and adjust temperature from anywhere
📊
This app hasProvides energy usage and weather information
🔍
This app hasDetailed system status and operating mode visibility
Negative highlights
🔍
This app hasInconsistent real-time data display, often showing stale information
🔌
This app hasFrequent disconnections and issues with maintaining connectivity
🤖
This app hasClunky and unintuitive user interface compared to previous app
🕰️
This app hasSlow response times when making changes through the app
🔒
This app hasRepeated login issues and loss of login credentials
🚫
This app hasLack of key features like vacation scheduling and occupancy sensor integration
💻
This app hasPoor software quality and stability, with bugs persisting across updates
🤷‍♀️
This app hasLack of communication and responsiveness from Carrier regarding app issues

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Reviews of Carrier Home

  • Way better! I can see and control our system from anywhere

    Our carrier system just turned 8 years old, and I’m changing my review from 1 generous star to 5 stars for excellence. Improvements to this software turned our experience around. When our dual-fuel heat pump was installed, this app was useless. It would not connect to the bridge supplied by the nations largest cable provider, I had to use an extender. It would not stay connected, and when it did connect, changes to settings in the app did nothing to settings at home. With the same 7-year old thermostat installed back then, we can now remotely see and adjust everything. It has been working 100% of the time remotely. We use Apple devices, your results may vary.
    Carrier, if you will PLEASE offer an upgrade to the thermostat itself, I’d buy one. Model SYSTXCCITC01-A is outdated in capability, with a low resolution display and 2.4 wireless. Thanks!
    Sandy RooSandy Roo

    Developer Response

    Dear Sandy, Thank you for your feedback and support! We are delighted to hear about your experience with our app. We, at Carrier, are continuously working to improve the app and give our users a better experience. In future, if you have any queries/ concerns feel free to reach out to us at resdigital@carrier.com. Sincerely, Carrier Home App Team

  • Meh

    The app will display my settings so I know it is at least connecting to the thermostat but anything I set in the app does not get applied to my system. I always have to go to the thermostat and change the settings. So…I guess I can at least see the outside temperature on my phone. I’ve been through several updates and it has never worked. It would also be nice if Face ID could be enabled since it consistently loses the login. Not that it matters since I give up on using this app. Update: I installed the 1.4.4 update and finally changes I make in the app actually make it to the thermostat. It took several minutes for the change to propogate but in the previous versions they never did. It's getting better! Now if they would enable Face ID login. Update: Spoke too soon. Sometimes it works, other times no. Glad Carrier's equipment is not like this app.

    Update: Still inconsistent. Works 70% of the time for a few weeks then quits working altogether.
    AnotherTnMtnManAnotherTnMtnMan

    Developer Response

    Dear AnotherTnMtnMan, Thank you for reaching out! Could you please elaborate on what do you mean by "works 70% of the time"? Please drop us a note at resdigital@carrier.com mentioning the following: App store username Account username Serial number of the thermostat Sincerely, Carrier Home App Team

  • Horrible software

    I really feel I made a mistake buying a Carrier system. Infinity was supposed to be the top of the line, and I’ve had nothing but trouble with it since it was installed and it was not cheap. Now I have to deal with this terrible software that just gets worse and worse with every update. Their servers disconnect all the time from the system and you can’t control anything. Then when it feels like it it comes back up on line. You can’t depend on it. Change the temperature and all of the sudden the actual room temperature goes down 1 degree, this is a sign of badly written software… I think there is some problem with their servers with this constant disconnection. I know its not my system as I have the fastest internet Fiber direct to the house connection you can get, and no other connection problems exist among the many iOT devices I have, no other product connected to the internet in my home has a problem except for this carrier Infinity wall control and this Carrier software that is supposed to control it. You guys need to start from scratch and build a usable controller software that doesn’t disconnect the user all the time.
    Alex1758867Alex1758867

    Developer Response

    Dear Alex1758867, Thank you for contacting us and taking the time to provide us with your valuable feedback! We greatly appreciate your input. We, at Carrier, are constantly working to improve our user's experience by bringing in new features to the app. We request you to stay update to the latest versions as we will be sending monthly fixes/ enhancements. If you have any further questions or concerns, please don't hesitate to reach out to us at resdigital@carrier.com. Sincerely, Carrier Home App Team
See 60 more reviews
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