App still not working
This app worked fine for me until it was updated to version 2. Since then I have no longer been able to log in. I have contacted customer support and have been told they were fixing the issues and to wait for a new version. I installed newer versions each time over a 2 year period but each of these have not worked either. I’ve even uninstall the app and reinstalled it but this has made no difference. Same issues. Why it taking so long to fix this app? Really frustrating.
I’m using Aegon ’Target Plan’. It used to work on the old version.
Rob Barton
I’m using Aegon ’Target Plan’. It used to work on the old version.
Rob Barton
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Response from developer
Hello Rob, what proposition are you on please? (e.g. Aegon & Scottish Equitable, Retiready, Aegon Retirement Choices, etc. Many thanks ~ Dyane
Good app / poor security
I downloaded your app to check the status of my pension easily and conveniently. However, I was disappointed to discover that the app does not clear or blank the screen once I exit the app, unlike my other pension apps. This leaves my pension fund balance on the screen, which poses a serious security and privacy risk. Anyone who has access to my phone can see my personal financial information without my consent.
This is unacceptable and I urge you to provide a solution for this issue as soon as possible. I suggest that you add an option for a timer for the app to lock again after a certain period of inactivity, so that I can make an informed choice about how long my financial information is viewable on the screen. Alternatively, you can make the app clear or blank the screen automatically once I exit the app, like other pension apps do.
This is unacceptable and I urge you to provide a solution for this issue as soon as possible. I suggest that you add an option for a timer for the app to lock again after a certain period of inactivity, so that I can make an informed choice about how long my financial information is viewable on the screen. Alternatively, you can make the app clear or blank the screen automatically once I exit the app, like other pension apps do.
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Response from developer
Hello, thank you for your review and rating. We have taken you feedback on board and it is something that'll be considered for future development. Many thanks ~ Dyane
App is a simple version
The website has all functionality but if you want to check balance and transaction it does the job with link into main site if needed. 😀
Response from developer
Thank you Rich for you 5 stars, we really appreciate your feedback ~ Dyane