App broken
Drop down for required field nationality doesn’t work - cannot go to the next step.
Also another drop down doesn’t have “Canada” so I can’t even select the correct country for myself.
Also another drop down doesn’t have “Canada” so I can’t even select the correct country for myself.
Straight Forward to apply
The application was straightforward to complete. It would be useful to notify applicants what information documents will be needed before starting the application to help speed up the process.
Great App!
Makes things a lot easier than logging into the website.
Help needed with phone numbers
Everything is very smooth and slick UNTIL... you have to enter a phone number. Do you leave the usual spaces? Or not? Do you include a zero at the start? Or not? Whatever I did it said the numbers (ALL of them) were invalid. Even after receiving my assurance, via the tickbox, that they were indeed valid numbers it was hard to progress.
And there is no [?] box for in-application help!
Please address this omission.
And there is no [?] box for in-application help!
Please address this omission.
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Awesome app
This is really a great app! The ESTA-application only took me minutes while already at the airport! Cheers ✌️
RFID from Passport is Awesome
Super easy, safe and reads passport RFID using NFC reader from iPhone 11 is awesome!!
Too much..
Prior employment.. parents’ names.. for an EU citizen..
Review App
E-mail addresses were only able to be typed in capitals. Some addresses are case-sensitive.
The explanation for how to scan the chip in the passport wasn’t clear at all. The app did not say what it wanted the phone to do or achieve (l thought it was trying to see the name of the country). It also didn’t explain to hold the phone still as soon as a connection was made. Took me MANY tries to realise l should google what was going wrong; only then did l realise what was trying to be achieved and how to do it.
The credit card details asked for the country first, then the state, rather than the other way around.
The explanation for how to scan the chip in the passport wasn’t clear at all. The app did not say what it wanted the phone to do or achieve (l thought it was trying to see the name of the country). It also didn’t explain to hold the phone still as soon as a connection was made. Took me MANY tries to realise l should google what was going wrong; only then did l realise what was trying to be achieved and how to do it.
The credit card details asked for the country first, then the state, rather than the other way around.
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Faulty features
Scanning the front of my passport was very complicated and took several attempts before the chip could be read. It was on probably the 50th attempt that it finally went through.
This system doesn’t recognise addresses and phone numbers.
Very frustrating to complete.
This system doesn’t recognise addresses and phone numbers.
Very frustrating to complete.
iPhone complications
It’s complicated on my iPhone
