User Reviews: ESTA Mobile

ESTA Mobile
ESTA Mobile
US Customs and Border Protection

Reviews Summary

Top reviews

  • Excellent

    Makes everything easier and fast
  • Doesn’t work

    It doesn’t give me the option to choose my country of origin (United States) but says I can’t proceed until I pick a country. So I’m stuck and can’t progress.
  • Drop downs

    Many fields are required to fill in before proceeding, but either the field is pre-populated with the information from the picture and the app doesn’t register that the field is already populated or there is no keyboard and only a drop down menu with limited choices. For example, the app requires you to input your nationality, but only 10-15 countries pop up. I cannot choose the correct country because it is not on the drop down menu therefore I cannot proceed with the application process.
  • can’t even do basic functionality

    drop downs don’t work to fill out the forms. the camera scan took MANY attempts. never was able to complete the process and i tried 3 times.
  • Too tough on app with kids

    This is far too complicated now. My daughter is a British citizen and shouldn’t have to go through this in transit to the Uk with a direct return flight.
  • Doesn’t work

    Can’t input passport country.
  • Ms Itasaka

    Really straightforward!
  • Excelente

    Excelente aplicación
  • Terrible

    Terrible , no leía el pasaporte no funcionaba luego la aplicación terrible
  • UK Citizen

    Excellent service, very easy to use and cuts the drudgery of online forms.