Leave a Review Virgin Atlantic
So slow and all I get are error messages
Can’t log in, takes forever for things to load when I click on them and 99% of the time nothing works. I had to check in to my flight as a guest because I couldn’t log in. Tried to book a seat and the seating map wouldn’t load. Prior to this, I was logged in and trying to check in and it was loading for so long that I logged out and it just made it worse. Horrible horrible horrible.Show lessKsowksbzkwomznzkfbfis
No App should be this bad.
We can’t all be using the same app:
Reading these reviews is so confounding. This app runs worse then their own website when opened on the same phone using the same internet. You search for a flight, while it load you could make a full 3 course meal, that is until it looses connection and you have to restart the process. Internet speed does not seem to help get answers any faster.
Let me provide and example. We spent 1.5 hours trying to get this app to load available flights and did not see any results to our requested search. We went to the website and got the flight booked in 10 minutes.Show lessmusicmanENG
Horrendous app. Kept failing. Maybe booked me twice.
This was a horrendous experience. Repeatedly failed to load. Completely confusing. Here I am trying to pay money, and it won’t let me.
I will never use it again.
Delta confirmed when I came to the airport to check in that maybe I was charged twice. Looks like that’s true. What a nice surprise. Finding that out before I leave for the United States. at the last minute. Couldn’t dial the number they had for customers support.Show lessflcounsel