Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app.
From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.
More features will be progressively added in future updates, but here are some key functions you can enjoy now:
1. Explore, be inspired and get the latest deals on the go
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.
2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Apple Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.
3. Skip the check-in queues
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.
If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag.
4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**.
5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.
*Subject to regulatory requirements
**This service is currently only available for registered PPS Club members with valid Singapore mobile numbers
*** This feature is available on A350 and selected Boeing 777-300ER aircrafts
Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/
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Summary of user reviews
Positive highlights
🤩
This app hasBest travel experiences
🛫
This app hasGreat app, every feature you need
🏆
This app has5 diamond stars
Negative highlights
🐢
This app hasSlow performance, app freezes and crashes
🤯
This app hasClunky, buggy, and difficult to use
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This app hasRedirects to website, poor integration
🤷♀️
This app hasLacks key features like boarding pass in wallet
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This app hasPoor customer service, unable to resolve issues
💰
This app hasCharges high fees for baggage, no refunds for cancellations
What's New in Singapore Airlines
24.11.0
November 21, 2024
Saved Passengers:
- When booking a flight, guest users can now save passenger details as passenger profiles that can be easily selected when making future bookings, for a faster and more convenient booking experience.
Mobile Boarding Pass (policy update):
- Mobile Boarding Passes can now be generated between 48 hours to 1 hour before departure. Users who successfully generated their Mobile Boarding Passes will be able to view them till flight departure.
When returning from Houston we tried checking in but the app would only let us check in separately and gave us seats 5 rows from each other , not happy with this we had to sort it out at bag drop off at the airport, lucky for us a passenger travelling alone was offered my seat with extra leg room and I had theirs to sit next to my wife , why oh why do airlines do this , not impressed at all we’ve paid our money to travel don’t then make us jump through hoops
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Response from developer
We apologise for the inconvenience caused during your Check-In process. We recommend you to select your seats in advance, subjected to the availability of seats at the time of request. If you choose not to select your seats in advance, complimentary seat selection is available once you have checked-in. You may then attempt to change your seats from any remaining seats available via our app in the Checked-In page. Please note that vacant seats in the rows near you may be occupied subsequently.
