Leave a Review Japan Airlines
Bizarre useless app
I don’t understand how there are five star reviews for an app that is 100% useless. You cannot enter your reservation number flight or anything else to have a display. Also, you can’t use the app unless you have a membership number. So you join up but then, your ticket does not automatically show up or can you get it display? There is simply nowhere to enter it. So can people like this?Show lessNot A Very User Friendly
I have made several complaints and suggestions with Tech Support regarding this app since last year and, so far, nothing has improved. It is very frustrating to navigate this app on an iPhone. With regards to services, JAL used to be on top compared with other airlines. But now ANA has taken over that title. Unless an improvement is made, this could be my last booking with JAL.Show lessTerrible app and design
Just like most Japanese tech, things are behind and doesn’t seem to work. I can’t login the app because it says I’m offline. However, if I intentionally put in an incorrect password, it’ll correctly tell me the password is wrong which tells me that there is internet. I think someone pushed up the wrong error check when logging inShow less