Leave a Review DriveScape Dashcam
Still does not work
Camera does not record full length drives. I’m on shift for 6 hours, I expect to see a 6 hour video. Somehow the camera takes a break and stops recording randomly in the 6 hour window. Customer support is slow to respond when asking for feedback on the issue. CS did not respond to me until after the 7 day deadline when the video is deleted to free space for new videos.Show lessXtolox
Developer Response
Thank you for your feedback. We're sorry to hear about your experience. The camera is intended to automatically turn on and record during your Uber trips to ensure the safety of both you and your passengers. The camera may also reboot briefly, showing an orange light for a few seconds before turning back to green. The drives provide snapshots of your trips at 1-minute intervals. To view a more detailed recording of a specific trip, you can request additional 5 minute videos footage at different intervals for that drive.Please review your camera settings during your personal time; it’s possible that the cameras are turned off. Reach out to drivescape-support@cmtelematics.com for more troubleshooting of your issue.Big mistake
I downloaded the app but keep getting a error message. This company doesn’t answer the phone or emails. I waisted money.Preacherman708
Developer Response
Hello! Please make sure to log in with the same Uber email and password you use for the Uber app. If you’ve been chosen to participate in the DriveScape dashcam pilot, you should have received login instructions. Our Support team strives to respond to all support tickets within 24 to 48 hours. We apologize for any inconvenience caused. Please reach out to drivescape-support@cmtelematics.com.Driveescape camara. Don’t. Get it
Is to expensive and the worts is they don’t care about :’customer satisfaction ‘l. And NO Warranty no returns they just want to make money That’s it NO BUENO.ketocoketo
Developer Response
The camera only costs $5 per month for a 12-month period which includes having your videos backed up in the cloud and Uber integration when you submit a claim or safety report through the Uber app. We clearly state our return policy in the website and during the purchase flow. Please reach out to our support team via drivescape-support@cmtelematics.com if you have any questions!