Please fix this app
the bugginess of this app is a huge detriment to this line of products which I had high hopes for. assigning groups simply does not work as a screen is unresponsive on iPhone 12 Pro. App totally broken on 2017 iPad. I was hoping these products would be more set and forget thing, but they often require reprogramming via the app which again needs tons of work, and seems to not have been changed much since similar complaints were lodged a year ago.
again, I’m really rooting for this brand, but this is quite a dealbreaker
again, I’m really rooting for this brand, but this is quite a dealbreaker
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Updating firmware works (3/9/22)
Writing this review to say I updated the firmware on my UHost just now and it was super easy, very clear instruction with no problems.
Too buggy
Great product but this app really needs to be tested by the developers. I was able to update the firmware of my devices by following the advice on another review. Now my devices show up for a second or two and then disappear. So I’m unable to set up groups.
Works perfectly, but confusing
The dialogue is a little confusing, but it works as it should for firmware updates. Beyond that I have no idea how to create groups, some nice I can only see one device at a time.
Update
The other review here includes a solution that actually worked! Thank you!
Firmware updates are non functional
Trying to update the firmware is a bit of a nightmare. It doesn’t work. There is a dialogue box that appears and tells you to turn off Bluetooth and turn it back on to “make this process working”. Which I did several times. It won’t update.
Firmware update???
I can’t seem to get past the firmware update. There are two options for updates and neither seem to work? It says the url for the updates is invalid? I think I’m going to return the product and try something a bit less convoluted.
Read this for fixing Firmware update
The WIDI Jack devices so far seem to work pretty well but the updating software for the firmware could use some better error recovery and clearer instructions. If your firmware update fails (or just simply hangs) I have found that the best thing to do is to turn off the device powering the jack and then completely close the app… Then go to Bluetooth settings and make sure to FORGET the device (AND FORGET any other WIDI device that you may have paired or updated previously). Also, turn off Bluetooth and then turn it back on again. Next, launch the app again and this time it will say something like with the updater… When you go into that it will say you must complete the firmware update… So click firmware update but then you’ll have an extra choice of some ‘beta’ firmware…You want to choose it, but will require a password, so just click cancel...Then choose the latest firmware that is not a ‘beta’ version and you should find that it will update…(choosing the bata version and cancelling seems to hrlp for some reason). Anyway, It may ask you to recycle your Bluetooth so just do that as well…The thing is, For some reason selecting the beta seems to help get the device to do the firmware update without hanging… Note: You may have to try this several times but I am certain that this process will eventually work as I have tested it several times on a number of the WIDI jacks. I have also tried rebooting the device while holding down the button on the Widi jack which might also help getting it into the right state (does seemed yo hurt). note: I don’t work for the company and the above is just what worked for me (on several different devices) so proceed at your own risk.
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Disappointed
I was very excited to receive my WIDI Jacks in the mail. I downloaded the app and it asked me to update the firmware on the units. Now I cannot connect to the Jack. Does not instill confidence that this would be worthy for live use. I had such high hopes too.
Great product
Simple setup, great way to reduce cables in the studio. Latency is barely noticeable, feels like every other hard-wired connection.
