Just Not Worth It
I had been a $10 Patreon of Crime Junkie for about 3 years up until about 5 months ago (college finances got tight). I didn’t love the initial switch over to the app, since it was so laggy and buggy when it first dropped. About a week ago I renewed my Patreon membership, and I’m incredibly disappointed. The app is still buggy (crashes, audio cuts in and out). Besides all that, I’m not getting the content I paid for. They claim you get a “backlog” of episodes, but that content isn’t unlocked because I’m paying monthly and not annually, I guess. It’s not even that I can’t listen to the episodes from between when I cancelled my subscription and when I renewed it- I can’t listen to some of the episodes I had previously been able to access with a monthly subscription. I’m upset- the Patreon membership and the app it comes with is a cash grab and not at all worth the money you’re paying for it, unless you want to pay $100+ up front.
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Unable to use the application
I love this podcast; however, I’m unable to use the application. I reached out to the support email for assistance a few times, but I’m sent a generic “fan help” page that has not been helpful in my situation. Despite many attempts to follow the suggested steps, and reaching out multiple times, this issue still hasn’t been corrected. For that reason, I’m rating 1 star and cancelling my membership.
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Love the podcast but hate the app
The app is trash.. it’s stupid I have to be connected to wifi to listen when my phone has service. And when I do download episodes to listen to on the road or on a plane the app just stays black and I can’t even listen to the downloaded episodes.
Love CJ, not the app
I love crime junkie and I hate that this app is the only way to access the content we pay for. It crashes all the time, often won’t let me pause it or play it once it’s been paused. I constantly have to close out the app entirely and start the episode over which is frustrating. I miss just being able to listen to it on Apple podcasts (without ads)
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Response from developer
I'm really sorry you're experiencing trouble with the app! Would you mind emailing us at fanclub@audiochuck.com?
Love IT!
Keep up the GREAT Work!!! Just started listening. This is better then the radio since I am a Over The Road Truck Driver. I also pay for the app too!! Also wanted to say Thank you Both!!
Terrible App
I do not like this app. Actually, I hate it. It’s glitchy and there’s no way to filter by unplayed episodes. I’m a Patreon subscriber and I’m paying to get extra episodes but to get these I have to use the app. I can see requiring non Patreon members to use it, they’re getting a free product but I’m paying them $10 a month and have to use a poor product. I listen to everything else on the Apple Podcast app and as a result Crime Junkie episodes just build up on this app until I’m caught up on everything else which is sometimes months at a time. I don’t really care about the extras they include for the episodes that you can see in the app. They were including those in show notes anyway so it’s not that much different. Mostly I’m just irritated that I give them money and I have to use another app to get what paying extra for. That makes no sense.
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I really enjoy the show but……..
I feel like I’ve got taken advantage of I decided to sign up for the $20 Patreon like 2 months ago it’s was great when I first got it I had access to the entire catalogue but little did I know that because I joined on the 29th of the month that I was gonna get charged another $20 on the first of the month.
I would understand if Patreon wanted to charge me a prorated fee for the 2 days before the new billing cycle started but no they charged me the entire thing twice.
So really enjoy the show so I thought I’d wait until the first of the following month when I had the money so the beginning of this month I sign up again just to find out they changed what you get for $20 it’s essentially 1 or 2 extra episodes which that was all I was interested and they don’t give you any of the back catalogue and the main reason I joined was because I wanted to listen to the back catalogue. This is not cool i really feel taken advantage.
I would understand if Patreon wanted to charge me a prorated fee for the 2 days before the new billing cycle started but no they charged me the entire thing twice.
So really enjoy the show so I thought I’d wait until the first of the following month when I had the money so the beginning of this month I sign up again just to find out they changed what you get for $20 it’s essentially 1 or 2 extra episodes which that was all I was interested and they don’t give you any of the back catalogue and the main reason I joined was because I wanted to listen to the back catalogue. This is not cool i really feel taken advantage.
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Shouldn't have to download a seperate app when I pay for patreon!
Why am I having to download an app to get content I've paid for?
App also won't let me get passed the "create an account" screen. Why do you need my shirt size? Why is there no option to skip that part? Why do you need os much of my informagtion when I had a patreon account for this?
Have unsubcribed straight away. Such a shame.
App also won't let me get passed the "create an account" screen. Why do you need my shirt size? Why is there no option to skip that part? Why do you need os much of my informagtion when I had a patreon account for this?
Have unsubcribed straight away. Such a shame.
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Good idea but…
I liked the idea of the app however there are so many glitches constantly, it’s really hard to actually log in successfully without an error to get the shows I pay for… Patreon was a great app that avoided all this technical issues
Such a shame!
I love love LOVE the Crime Junkie Podcast. I’m addicted and have recommended to all of my friends and family to listen on the Apple Podcasts app. I decided to download the membership app after hearing the ads about all of the additional content. As requested in the new app, I linked my Patreon account, paid for my membership and …. Nothing! My money was taken (instantly) but I received zero benefits and continuously received the “Membership not found” message. I’ve now cancelled my membership and won’t be signing up again. Such a huge shame!
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