ESET Password Manager User Reviews

Top reviews

Unusable 90% of time

App hangs and refuses to load about 90% of the time

Response from developer

Hello, can you try to reinstall the application? If the issue persists, contact us at: play@eset.com

Memorised password

I deleted and installed few times but still memorised my old master password!
Sometimes coming up and showing that I gave a wrong master password and my old master password is in the password line.

Response from developer

Hi, sorry for the problem. If the problem persists, please contact us at home@eset.com so we can investigate. Thank you very much!

Excellent

FInally, a super secure way of keeping your passwords safe without it being linked to Microsoft or Google. Highly recommended

This app is rubbish

There are plenty of much better password manager apps available than this rubbish,,disappointed.

Response from developer

Hello, we are sorry to hear that. Can you please contact us on: home@eset.com and let us know about your experience with our app? Why do you think that other password managers are better. Thank you in advance for your feedback.

DOESNT WORK

Doesn’t work on iPad or iPhone. What a bummer!!!

Response from developer

Hello, ESET Password Manager can be used on iOS devices. If something does not work correctly, contact our support via the form on: http://www.eset.com/int/support/contact/ Thank you!

Not working properly anymore

I used to be able to use it on my iPad to save passwords, but it does not work anymore. When I login to use saved passwords, it keeps on asking for my pin. It does that over and over again.

Response from developer

Hello, apologies for the issues, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to solve it and will be thankful if you choose to update the app rating later. Thank you!

Still not working…

I was told in an earlier review to contact support. After getting bounced around, I received no help and this app still isn’t working on my iPhone. I’m very disappointed as I do not feel I’m getting to use a feature I paid for

Response from developer

Hello, apologies for the issues, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to solve it and will be thankful if you choose to update the app rating later. Thank you!

Needs work

Great virus protection software and reasonable password app from trustworthy source but needs work to streamline use, easy of entry and functionality of manager. LastPass still superior as a password manager.

Response from developer

Hello, thank you for your review. If you think that something does not work correctly, let us know about it on: home@eset.com Thank you!

Great App

Is so easy to use keeps all my passwords synced between my devices and keeps them safe

Never got a license key, gave up….

Registered but ESET can’t find me.. can’t try free version to test. No way of knowing what it is doing on my iPad…. After install…..

Have installed Kaspersky with a few clicks and no fuss compared to all the sent and received emails to get nowhere with ESET… and is Free.

I will let Chrome manage my passwords.
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Response from developer

Hello, in order to use ESET Password Manager, you need to purchase ESET Smart Security Premium that contains Password manager. Once the license is purchased, you will receive the activation code, to activate the license in your PC and you will be asked to create your personal password store. More info can be found on: https://help.eset.com/password_manager/1/en-US/index.html Can you please let us know on: home@eset.com if the issue still persists. If not, we will be glad if you revise your rating :) Thank you! ESET

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