PDF Editor ® User Reviews

Reviews Summary

Top reviews

You guys are lazy

This app should be free. Stop taking peoples money and pretending this is a service or subscription

Response from developer

Hello! Thank you for your feedback. We would like to clarify that in our PDF 7 application we provide the opportunity to edit up to 3 files for free. This is done so that you can get acquainted with the functionality and decide whether the application is right for you before subscribing. We strive to make our product as convenient and useful as possible for all users

Premium price

It is very good app but it’s a bit expensive.

Response from developer

Hello! Thank you for your kind words! We are glad that we were able to improve your experience of using our service. Your satisfaction is the best reward for our team. We try to make our applications affordable for every user, and we often have discounts on subscriptions. We wish you further safe use of our application and hope that it will continue to please you!

Review

Easy to find important files

Response from developer

Hello! Thank you for your support! We are glad that you find our application useful and easy to use. Your opinion helps us to become better, and we strive to make every update bring you joy)

Scam!!!

Description literally says 3 days free trials then 17,99$ per month.

They charged my 17,99$ right away!!!!

Im reporting this and I need full refund. False information and fraud.

Response from developer

Hello! The rules for the free trial period and subsequent write-off are set by the platform itself, not by the application developers. For a refund, you need to contact Apple support via report.apple.com, where you can submit a refund request. We hope this will help!

Looks great but very expensive

Free app that costs $20 a month to have on your phone is a bit excessive. The 3 day trial is useless.

Response from developer

Hello! In our free version of the application, we offer the main functionality for getting acquainted with the convenience and capabilities of our product

Nothing intuitive about it

This app is pretty confusing to use. There’s nothing intuitive about it. Simply trying to put a date into an existing PDF is a struggle.

There’s no way to add from Google Drive. You have to go into your documents and hit “open with” from Google drive then find this app in order to add it to the library.

Not impressed, but very glad they have a 3 day trial. Immediate cancel for me.
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Response from developer

Hello! Thank you for your feedback. We are sorry that you have encountered difficulties in using our application. We are constantly working on improving the interface and functionality. For a more detailed analysis of your situation and possible improvement of our service, please write to us at our email help@team2swift.com with a detailed description of the problem We will be glad to help!

Can’t edit PDFs

You cannot edit pdfs on this app if you don’t pay for a subscription

Response from developer

Hello! In our free version of the application, we offer the main functionality for getting acquainted with the convenience and capabilities of our product

Refund please

When I initially opened this app, the first information I got was there was a free trial available. But I have been bamboozled. I immediately cancelled it when I realized my PayPal was deducted from. The pdf I even intended for it to edit would not even work. I asked for a refund immediately cause initially I was under the impression it was a free trial and it doesn’t work for what it was intended. But the refund was rejected to my dismay. This is frustrating and if I could give this app a Zero star and still comment on this app I would. And don’t write me any of your suggestions, I just want my money back please!
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Unsubscribing should be just as easy as subscribing

I needed to edit a pdf for a rent application. I tried this one, found the free version not what I needed; subscribed for the monthly fee, because I didn’t want the yearly fee on my credit card when I only needed it for one thing. Found the premium version not much better. I used a different app to finalize my application. Found a place — forgot because moving sucks. Then started getting charged the monthly fee. It’s been four months and I have not been able to unsubscribe or get a refund.
You cannot unsubscribe from the app on the app, but you can change your subscription tier -isn’t that weird?
Do not use this app.
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Response from developer

Hello! Thank you for your feedback and for your shared impressions of using our application. We sincerely regret that your experience was not positive enough. Our goal is to provide convenient and effective tools for working with PDF, and we recognize that in your case we have not been able to fully comply with these standards. As for your subscription, you are right: the subscription settings should be clear and accessible. If you encounter problems when canceling a subscription through our application, it means that we have room to grow in terms of improving the user interface. Please contact our support team at help@team2swift.com and we will be happy to help you deal with the current situation and, if possible, arrange a refund for unused months

Cant edit converted photo

Title. I had a png that was just high quality text, it was a screenshot of a document, and I couldnt edit it. But the converter works fine I guess, although you can just google free websites for that.

Response from developer

Hello! We strive for improvement and your opinion is extremely important to us. Please contact us at help@team2swift.com to discuss details and possible solutions

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