American Heritage VideoAdvisor User Reviews

American Heritage VideoAdvisor

American Heritage FCU

Business

Finance

Top reviews

Most RecentHighest RatedLowest Rated

What about Android Users?

Is there a link for Androids?

MissyBossLady19444

a year ago

Disappointed

The background COLOR used once logged is extremely bad: blurry to the eyes, and looks very messy, confusing, and creates an unpleasant experience USING the new app.

Please update the background color within the app to something clearer, whiter to facilitate a better experience using the app.

The previous app was better in background color INSIDE THE APP. The outside color before logging in is extremely nice. The inside 0/10.

Show less

Mogne140

2 years ago

Response from developer

Hi, thank you so much for your feedback. We’re sorry to hear that your experience with our app fell short of your expectations. We are committed to providing a streamlined banking experience, and we will share your feedback with our development team. – H

Great service

All my questions were answered . Very knowledgeable and professional . Also very courteous and professional manner .

EMC2KC

2 years ago

Response from developer

Hi, thank you so much for your feedback! We’re glad to hear that you’re enjoying your experience with our app. We are committed to providing a streamlined banking experience, and it’s great to know that we’re meeting this goal. – H

Jose

Jose was extremely persistent and patient in resolving our problem.

jfr 1

3 years ago

Response from developer

Hi Jose, thank you so much for your feedback! We’re glad to hear that you’re enjoying your experience with our app. We are committed to providing a streamlined banking experience, and it’s great to know that we’re meeting this goal. – H

Video Chat

I did not like the video chat. It is difficult getting to speak to the same agent every time. I was declined for a secure loan. I have been with this credit union since 1983 and have never been denied a secure loan. What is the risk to the credit union when I am putting up all the cash for the loan? This is red lining at its highest level. Even when I put up cash for a loan, the loan is denied because of the color of my skin. This credit union is at its lowest level. I cannot believe that I wasted 40+ years with such a racist organization. And now, I can’t even deal with a live person. This is totally unacceptable.

Show less

Ubigham

3 years ago

Response from developer

Best Service ever

So I haven’t seen any other bank that offers this specific service! Not to mention it actually great customer service which is something I’ll go miles for and look forward to when doing anything from getting a pedicure to online banking. It’s super fast and convenient and it’s just like getting service at the teller but faster! What a great service

Show less

Rasheeda C.

3 years ago

Response from developer

Hi Rasheeda, thank you so much for your feedback! We’re glad to hear that you’re enjoying your experience with our app. We are committed to providing a streamlined banking experience, and it’s great to know that we’re meeting this goal. – H