Citadel Mobile Banking

Citadel Mobile Banking

Bank any time, from anywhere.

⭐️4.7 / 5
Rating
🙌12K
Ratings
📼6 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Citadel Mobile Banking

17.1.3

August 15, 2023

Minor enhancement and bug fix.

17.1.1

May 23, 2023

Major enhancements and performance improvements.

16.0.5801

March 22, 2023

Bug Fixes

16.0.5727

December 20, 2022

Bug Fixes

16.0.5724

September 19, 2022

Bug Fixes

14.0.5716

March 22, 2022

Minor enhancements and bug fixes.

13.1.5706

July 8, 2021

Performance Enhancements

13.1.5703

May 3, 2021

Performance Enhancements

13.1.5619

January 12, 2021

Performance Enhancements

13.0.5611

November 9, 2020

Feature enhancements and bug fixes

Price History of Citadel Mobile Banking

Description of Citadel Mobile Banking

Manage your Citadel accounts 24/7 right from your fingertips. Enjoy the security and flexibility of online banking right from your phone. With the Citadel Mobile Banking app, you can: ● Manage all your accounts from one login ● Deposit checks instantly ● Securely check account balances and view recent banking activity ● See transaction history, including credit card transactions ● Financial Well-Being – Stay on course with Citadel Money Manager including personal financial health tools, free credit score reporting and monitoring, savings goals, spending analysis and financial health checkup. Plus, enjoy the ability to link account balances and activity from other financial institutions. ● Flexible Payments – Pay for purchases and bills when and how you choose with Mobile Payments and Bill Pay. ● Remote Deposits – Easily make deposits at home or on the go. ● Card Controls & Alerts – Lock and unlock credit and debit cards, set up transaction alerts, travel notifications, activate your cards, transfer balances and more. ● Dashboard Personalization – Customize what you see to personalize your experience, including turning tiles on or off and reordering and hiding accounts. ● Easy Account Opening – Add additional products right from your device. ● View Statements and eDocuments for your accounts. Highlighted mobile app features include: ● Biometric authentication - Log in to the banking app with the touch of a finger or Face ID. ● Pre-login Balance - View your balance prior to logging in. ● Built-in help - Find the answers you need instantly with our Video Connect and Chat features.
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Citadel Mobile Banking: FAQ

Does Citadel Mobile Banking offer an iPad version?

Yes, Citadel Mobile Banking can support iPad devices.
Citadel Federal Credit Union released the Citadel Mobile Banking app.
To function properly, the app requires at least iOS 15.0.
Users are raving about Citadel Mobile Banking, which has an exceptional rating of 4.7 out of 5.
Citadel Mobile Banking Relates To The Finance App Genre.
The latest Citadel Mobile Banking version released is 17.1.3.
Citadel Mobile Banking updated its app on July 1, 2024.
The release date of the app was February 5, 2023.
This app is rated for ages 4 and up, and contains only family-friendly content.
The following list of languages is supported by the Citadel Mobile Banking app: American English.
Sorry, Citadel Mobile Banking is not part of Apple Arcade.
Sorry, there are no in-app purchases available in Citadel Mobile Banking.
No, Citadel Mobile Banking does not provide support for Apple Vision Pro.

Screenshots of Citadel Mobile Banking

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Reviews of Citadel Mobile Banking

  • Use it daily - really convenient, minus for losing some of the old functionality

    Use it daily - but the old app consolidated more info on one screen so was easier to navigate. Using Pay Bills offered setting up all payments on one screen, and always seeing a TOTAL of pending payments on one screen. Now - no Pending Payments total is shown and setting up payments requires accessing more screens. Same as most new apps, they add new functionality or features, but lose the benefit of the old that were beneficial. I know this factually as I work in software development…I’m sure a user group would have pointed out the above in the requirement gathering phase or during acceptance testing.

    BRING back the old PAY BILLS option of setting up payments on one page and being able to view ALL PENDING payment totals on one page.

    Hope this makes sense, hope others have stated same, and hope you add this feature back to the app.

    Developer Response

    Thanks for sharing your feedback through a review - we appreciate the opportunity to address your concerns, personally. Our vendor has been responding to member feedback regarding the Bill Payer Platform and updates are coming in early 2024 - stay tuned!
  • Bill Payer no longer pays electronically

    After the recent update, the Bill Payer cannot pay all bills electronically. It now mails(!) a physical check to a handful of payees, which takes 7 to 10 days longer.

    It’s unlikely that all these payees simultaneously made changes to their payment methods at the same time this Citadel app was updated. Some part of the backend changes related to this update broke the electronic payments. It makes me concerned about the safety and reliability of the Bill Payer if something as basic as this no longer works.

    The old Bill Payer was cumbersome, but at least I could trust it to pay all my bills on time electronically.

    Developer Response

    Thank you for taking time to share your experience - we'd like to address your concerns, personally. Please provide contact information via email to: MemberResolution@citadelbanking.com
  • Hate the new bill payer

    This part of the app is ridiculously cumbersome and the visual design is over loaded and over done. This isn’t something you’ll get used to after using it for a bit, this design will always be annoying.

    In Response: The “Pay Additional Billers” is way too busy. No reason to have a disruptive red triangle indicating that it “needs payment details” or a + sign to go to a new screen to add the payment information when it could be entered on the same screen with a pop up calendar. All that navigating for the what is most likely the most used function. I also don’t see an exit out of that detail screen if you’ve clicked on the wrong one. Assuming you have 15+ bill payer accounts set up, it’s busy and therefore annoying.
    Also why give the same available balance on each bill payer account line if you’re not going to update based on the bill being paid? Auto account balancing would have been a great new feature.

    Developer Response

    Thanks for taking time to share your review - while we can't revert back to the former layout, we can forward your feedback to our Development Team. Anything in particular that would make the layout easier?