Stations don’t work and still been charged
The stations don’t work
Making me and my wife yo ride to three different stations far away from where we were planning to go; and still we have been charged like our trip qas that long
Making me and my wife yo ride to three different stations far away from where we were planning to go; and still we have been charged like our trip qas that long
Milan
All the bikes are broken or flat tired. Very hard to put in racks.
Bike too old
Bike too old
Terrible service and quality
This is the most terrible bike system I have ever experienced. The bikes are poor quality. The app is glitchy and it is very difficult to return the bikes without a problem. They do not click easily in place and you end up paying when you have already returned the bike. Verona had a much better ride share service!
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Good but keep improving
Convenient.
Good app.
Bike are very heavy, esp in front.
Return racks have dysfunctional spaces.
Good app.
Bike are very heavy, esp in front.
Return racks have dysfunctional spaces.
Bugged..
Trued 3 different station to return
Horrible
I returned the bike and it’s still charging me. No customer service, they do not reply to the msg in the app. Don’t use!
Awesome software, but not the best bikes
The software was smooth and flawless. Quick response times, maps and inventory availability, and “talking to the bikes”, but the hardware can be improved. These bikes were heavy and more difficult to maneuver than bikes in other cities around the world. Still very positive experience and will continue to use now that I have the experience!
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Bikes are terrible
Wobbly and noisy. Find a different app.
Old Crappy Bikes & Terrible App
Many of the bikes are old, heavy, and have something wrong. The e-bikes are decent when they are actually charged...which is not often enough. And, they don’t have enough e-bikes to meet the demand. When you bring back the bike, the app takes FOREVER to register the bike back... so be prepared to wait at least five minutes after. And my biggest complaint is... that when you take a bike and notice in the ride something is wrong and park it at another dock - they make you “wait a few minutes” before taking another. Seriously?!? It’s incredibly frustrating and stressful when you use the bikes to commute to the office. They need to do better!
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