Poor app. I wanted to make a complaint. Filled in my details but the app insists I must have been born in Italy. It will not let me change it.
Poor service in August 2024. A rail replacement bus service is in operation between Ponte San Pietro and Bergamo due to engineering works. Fair enough. What is really poor is NO signposts showing where you take the bus from. So we queued, with about 10 other people at the bus stop that says “Course per Bergamo”. There was a bus there that shot off as we all approached. Turns out that was the drop off area and that bus that shot off was heading to the pick up area to Bergamo, which is on the other side of a small industrial block but out of sight.
So we had to ask the next bus driver who came along 15 minutes later and then we had a 40 minute unnecessary wait, all for the lack of signposts from the station. Very poor Tren Nord.
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