Vision Express User Reviews

Top reviews

Going around in circles

Once you have the App and TRY to login tells you it’s wrong and it’s NOT

Cannot reset password

I registered for the app a while ago, forgotten my password and try to reset it, BUT GET NO EMAIL, even though it says one has been sent. There is no customer or IT support to help and therefore cannot book work. Rubbish app

This App is not for customers

Don’t waste time downloading the App and failing at the log in!

This App is for the staff not the public.

You’d think a national chain would have a customer App!

Not working at all

I have try lots of time it say invalid email and password

Terrible App

Tried to register but it failed to complete the process,useless!

Can’t get in the app

I fill in my details, then get to the choose industry part and manufacture or engineering not there cause I’m non of the others

Do not download

Fails to login on iOS devices. A poorly designed login page which is difficult to read. Use the online webpage as that works as expected. A poor attempt by a company that should have higher standards.

Never able to login

Tried multiple times to login with the credentials I have on their website but it never worked

Can NOT register!

I downloaded the app (Feb 2023), gave my details as required to register; created a password to be told it was not recognised.
Clicker the ‘forgotten password’ link, (even though I hadn’t), to be told a re-set link would be sent to my email. No link arrived, after going through the process several times! Sort it out!
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Shockingly bad app

One of the worst apps out there. Registering process is awful and continually having to reset passwords without any success.

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