aloSIM User Reviews

Top reviews

This is great to avoid cellular stores, time and language Barriers while traveling

I downloaded the esim for mexico. I first had trouble downloading/setting up but customer service was quick and helpful. My second attempt it worked and I am elated. Because of the new esim only iPhone I was going to be forced to get a phone plan in mexico. I can also already tee up to have my next esim ready for my next county while traveling and can avoid cellular stores, save time and avoid language barrier. So excited about this app solving a problem for me!
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Response from developer

Hi, Thank you for providing your feedback, we do appreciate it! For any concerns, please do reach us at support@alosim.com. Regards,

eSIM doesn’t acrivate

Bought a USA eSIM to test it out and even that doesn't work!

Response from developer

Hi Kelem, We're so sorry that you are having trouble with your US eSIM. Please email us at support@alosim.com and we will do our best to get you up and running. We look forward to hearing from you. Have a lovely day,

Phenomenal customer support

I was initially concerned about using this new technology, but I am now in enamored with it. I’ve used aloSIM on two different occasions this past year when I was passing through the United States. Their eSIM works beautifully and their customer service is absolutely phenomenal. I can’t rate it highly enough.
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Response from developer

Hi Mrh3333, Thank you so much! We really appreciate the feedback on our customer support! If you ever need any assistance, please do not hesitate to reach out at support@aloSIM.com and we will be more than happy to help. Have a lovely day,

Thanks for trying aloSIM

We are constantly updating the app so stay tuned for more great new features, expanded networks and more phone support.

Do not buy

This is unreliable. Only two out of four countries worked and the two that worked I spend two hours getting it to work. Bad decision on my part to rely on this app for communication in Europe.

Simplicity, Quality, and Great Support!

This app was already promising when I downloaded it and had support for the Bahamas (Not many other apps had support!) ESIM was automatically activated once connected to a local tower. Speed was FAST! Even when I manually switched to the 3G network. Can we also talk about support? I was there for 2 days, so I bought 2GB, but only ended up using less than 1GB and they gave me a refund since I didn’t use the other 1GB! (My top up) The UI is SO EASY to use. Saved me so much money than having to pay my carrier a ridiculous fee of $2.50 a MEGABYTE, not to mention other people roaming from USA had “LTE” coverage but could barely load anything.

In conclusion, plans are very affordable, speed was very reliable, UI is so easy to navigate, and customer support was very helpful.
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Great traveling companion

If you’re traveling outside your cell carrier’s coverage area and don’t want to be bothered swapping out SIMM cards, do yourself a favor and get this app. The pricing is more than fair, the service does what it’s supposed to do and the customer service is prompt and excellent.

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