The title is not an exaggeration. Through multiple credit cards, multiple brokerages, crypto, a checking account, and a savings account, I have a lot of banking apps on my phone. Franklin Templeton is the worst one, and that’s by a long shot—it’s not even close. Obviously, somebody has to claim that honor, but the gap shouldn’t be this big. For example, I like the fidelity app slightly more than the Schwab app, but some of that is just preference. Comparing the Franklin Templeton app to either of them feels like comparing an NFL player’s athleticism to a middle school art teacher’s.
It crashes. It glitches. It bugs. And once you’re lucky enough to actually log in, you can’t do anything except check your balance. You can’t even see a chart, just the numbers. Forget trying to read anything about a specific fund you might be researching, you’d be better off flying to Wall Street and asking the first successful looking man in a suit that you see on the street.
They have improved it slightly in the past year, but it feels more like a half-baked placating attempt rather than a genuine endeavor to actually improve the situation. I don’t know about you, but I want the person/people who are holding/managing my money to have a genuine desire to improve situations….
My fund with them has done well, though! But that has nothing to do with the app, does it….
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