Realtracs User Reviews

Top reviews

Very old maps, streets aren’t even on the map

The maps on this need to be updated. They are 5+ years old without streets listed and houses out in the middle of no where that aren’t accurate.

Response from developer

Hey ErinBlumel - Realtracs maps are updated each year with new data and streets. Our last major map update occurred in the 3rd quarter of 2023. We’re sorry to hear that you’re unable to find the streets that you’re looking for. And we would like to help troubleshoot. Also, please keep in mind that some streets are only visible at a certain pinch to zoom level within the map. When you have availability, please email support@realtracs.com. Once our support team has been emailed, they'll be glad to help with the Realtracs map!

Great app when working properly

App crashes constantly and then you have to input everything again just for it to crash moments later.

Response from developer

Hey EmLeighG1319 - We appreciate you reporting to us that you're experiencing crashing inside of the application. Would you please email support@realtracs.com so that we can get a dialogue going? Via email, we'll collect some more details about the crashing issue that you've reported so that we can correct this problem. Thank you!!

App crashes constantly

This app crashes CONSTANTLY. I don’t know how they can get away with an app that performs so badly. It’s basically useless to me because I constantly have to restart my searches, losing all the work I’ve done up to that point. I’m sick of it.

Response from developer

Hey Tubamanmg1 - We apologize that our application isn't working correctly for you! We'd love to help, and we want to fix the crashing issue that you've described. To continue this conversation and troubleshoot the issue with our support team, please email support@realtracs.com for assistance. Thank you!

Not user friendly

It just doesn’t work. I filled out as much as I can as far as what I’m looking for and as broad as I made the search it still doesn’t come close to populating the parameters

Response from developer

Hey Jenny36458315789 - We're sorry to hear that your search isn't working as expected, and we'd love to help out with your search! Please email support@realtracs.com to continue the conversation with our support team. Once emailed, our support staff will be glad to answer any Listings Search criteria or Listings Search results questions that you have! Thank you!!

Can’t star a house

Unable to save a listing I like. Clicking on the star doesn’t work and there’s no option to save a listing in the listing details screen. Makes the app useless for sharing what I like with my realtor.

What happened to being able to search fractional acreage?

It seems that the lowest number I can enter is one.

Total garbage

This is a “me too” app with limited functionality and poor GUI.

lacks the ability to filter, search, and view effectively

Don’t waste your time

The option to “star” a house from the grid doesn’t work.

There is also not an option to star or favor a home from the listing page.

Map doesn’t work

The map no longer works in the app. It’s just a blank white screen which doesn’t display anything. I can go directly to a specific listing by the MLS number, but can’t search in general since nothing gets displayed on the map.

Keeps logging me out.

App worked great for a long time and then it started logging me out every time I used it. I deleted and redownloaded the app. That still didn’t help. It’s becoming quite frustrating.

Response from developer

Hi there, I notice that you are (were) using v0.3.7 of our app. Please upgrade to the latest version of our app (0.3.9) to resolve the problem and ensure compatibility with the latest version of iOS. Thanks for using Realtracs!

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