Loving it
Response from developer
Thank you for your positive feedback! We're thrilled to hear that you find the app helpful, especially for learning different languages. If you have any specific features you enjoy or if there's anything you'd like to see improved, feel free to let us know. We appreciate your support!
Network issue
Response from developer
Thank you for your long-term support and positive feedback about the app's growth and interactivity. We're glad to hear that the lags have improved. Regarding the issue with reports about your profile picture, we apologize for any inconvenience. We strive to maintain a positive and comfortable environment for all users. If you have concerns or would like further clarification, we recommend reaching out to the app's support or admin team directly to address this matter and ensure a smoother experience for you and other users.
After update issues
Response from developer
We're sorry to hear about the trouble you're experiencing with the latest update. Our team is actively working to resolve this issue as quickly as possible. We appreciate your patience, and we'll do our best to ensure you can use the app without any further problems. If you have any additional details or questions, please feel free to share them with us. Thank you for using our app!
Needs a better policy to deal with racists
Response from developer
We're really sorry to hear about your recent negative experiences on the app. Discrimination and hate speech have no place in any community, and we take such reports very seriously. We apologize for the inconvenience you faced while trying to report these incidents. Our team is continuously working on improving the reporting and moderation system to ensure a safer and more enjoyable experience for all users. We'll take your feedback into account as we work on these improvements. If you encounter such situations in the future, please do your best to report them using the available tools or contact our support team with any details you have. We appreciate your feedback, and we're committed to creating a better environment on our platform. Thank you for your understanding.
Translation accuracy
Response from developer
Thank you for sharing your feedback with us. We appreciate your input, and we'll definitely look into improving the volume settings to allow for lower levels and consider adding a mute feature for other users. Your suggestions are valuable to us!
Racist perverts run rampant on this voice chat and a report does nothing.
Response from developer
I apologize for any negative experience you've had. Your feedback is valuable to us, and we are working diligently to address any issues that may arise. We appreciate your patience and support as we strive to improve our services. If you have any further concerns or questions, please don't hesitate to reach out. Thank you for bringing this to our attention.
FIX VOLUME Immediately
Response from developer
Thank you for sharing your feedback with us. We appreciate your input, and we'll definitely look into improving the volume settings to allow for lower levels and consider adding a mute feature for other users. Your suggestions are valuable to us!
FIX VOLUME Immediately
I love this app
Response from developer
Thank you so much for your kind words! We're thrilled to hear that you find our app to be the best and that you're having a positive learning experience with our teachers. We're here to support your language journey, and we're delighted to have you as part of our community. Keep up the great work, and if you ever need any assistance, don't hesitate to reach out. Happy learning! 😊
STOP BANNING PEOPLE FOR NO REASON
Response from developer
We're sorry to hear about this situation, and we take such matters seriously. Our team thoroughly reviews all reports and conducts investigations to ensure fair treatment for all users. If there has been an error in this case, we apologize and will look into it promptly. Please have studywithgya contact our support team directly at help@hilokal.com with the evidence she has, and we will investigate further to resolve this matter. Thank you for bringing this to our attention, and we will work diligently to ensure a fair and respectful community for everyone.
