Leave a Review FACTS Family
Log In Issues
The biggest issue with the app is the difficulty logging in. You never know when you open the app if it will allow face recognition to log in or if it’s wiped the log in information and you have to put it all in. If you get the password wrong more than twice it locks you out for 10 minutes. Banking app are easier to log into than this. Why does it clear the face recognition option to log in?
If I am ordering lunch it has my payment method memorized but if I am paying a one off incidental invoice I have to put it in.
Overall a lack of consistency with the aspects of the app that provide convenience to the user is my reason for giving this app one star. It is a known complaint from users for many years and they have not made an effort to correct the issues.Show lessHorrible
Wild idea to make a 5$ fee when power schools free, and the web’s versions broken.Subpar, feels very 2010
I was really hoping for better changes in this app but it gets seemingly worse. Some things are genuinely worse like the constant logging out & lack of use of device biometrics. It is ridiculous that with all the free dev tools Apple gives away for free that this app doesn’t utilize standard tech, nor does the UI account for modern high-res screens, the icons & images look slightly better than old VGA. Zero excuse to have such a dated, disorganized app with all the developer tools available & countless training & subcontract resources, not to mention what some free AI tools could help out with. I’ve seen better functioning, better looking, more streamlined apps from high school course projects.Show less