Arsenal 2 User Reviews

North of You LLC

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I want to love Arsenal 2…

…but I only like it. Hardware is solid. Functionality is decent (there are quirks), but the reason I only give it 3 stars is because on my Canon EOS R5, I use the Canon app to connect my phone to the camera to provide GPS data (I love geotagging my photos). When using Arsenal 2 Pro, I can’t get the GPS data. It’s actually quicker to do some post edits in Lightroom and get comparable photos to what Arsenal will produce, than it is to manually add in GPS metadata to the photos. Arsenal, please either add GPS data or allow it from 3rd party apps.

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Michael Hansen

7 months ago

Response from developer

Thanks for your feedback, Michael. We've noted it as a feature request! Please don't hesitate to email help@witharsenal.com with any other suggestions or questions that arise. We're always happy to help!

An exceptional product

I had the original arsenal and now have upgraded to the Arsenal 2 pro. The original product helped my photography tremendously and there are major improvements in the new model. The service has been outstanding with very rapid delivery and when I had one question it was answered in less than eight hours. This is a product that any photographer looking for help and improving their pictures should consider seriously.

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plh46

9 months ago

Response from developer

Thanks for your feedback and your continued support of our products. We appreciate it!

Error Loading Pano

Overall it’s ok. I decided to get it thinking it would help with the editing time. However, very often an annoying “error loading pano” message keeps calming on, locking the App, when I’m trying to upload panoramic files. I need to either leave the app or delete and reinstall completely to get it working again. Not sure if the team is aware of it.

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IronRoMadison

10 months ago

Response from developer

Sorry to hear you're having trouble with Pano. That's certainly not expected behavior! Would you please send an email to help@witharsenal.com with a bit more info on this? We'll get it taken care of right away!

Non functional

I had the original Arsenal for my Nikon D5300 and loved it. I finally upgraded to a full frame camera (Sony A7R iii) right around the same time Arsenal 2 was announced. I bought the pro version thinking it would be even better than the original. So far it hasn’t worked for a single picture. No matter what mode I try to shoot in, the app never finishes processing the final image. I’ve double and triple checked all settings, following the camera specific instructions every time. Really sad to see a product I liked so much completely ruined by the “upgraded” version.

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JRM1104

10 months ago

Response from developer

Thanks for your continued support of our products! Sorry to hear you're having trouble there. We have many users using Arsenal 2 with an a7R III and can get you up and running very quickly! Would you please send an email to help@witharsenal.com with your Arsenal 2's serial number? It can found on the back of the Arsenal 2 box or at the bottom of the Settings menu in the app. We'll get this taken care of right away!

It just doesn’t work.

The promise is great. And once in a while it’ll pull off a great shot. But that’s at the expense of mass frustration during which I could have captured many pictures myself and done better in post-processing. The one feature I really wanted to work (pseudo-long exposure) remains totally unusable despite multiple support tickets, sample submissions and even video of it misbehaving going back over a year. Bottom line, save your money. Use traditional techniques.

Update Jan ‘24. Long exposure mode still non-functional.

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'Squid

a year ago

Response from developer

Sorry to hear you had trouble with Long Exposure Stacking. We just released an update to the app and firmware. Please try out the latest version at your convenience and email help@witharsenal.com if you're still having any issues. We're happy to help!

Works Exactly as Described, Highly Recommend

So I went out and purchased a Sony A7rV, a Gmaster prime lens and take pictures and they all look terrible? What am I doing wrong??? I don’t have an Arsenal!!! Immediate results, focused, clear, perfect shots right out of the box and I haven’t even really spent much time with it? I am absolutely impressed right out the gate and can’t wait to spend more time with Arsenal !! I would highly recommend this for anyone that’s new to the camera world and just needs help, I still don’t know the basics but this really helped me

A few more days with it,

I like that it sends the files to an external source, essentially doubling your camera capacity,

Images are editable on the fly, and you can send them directly to your cell phone for review

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FirerescueBRFD

a year ago

Response from developer

Thanks, we're glad to hear you're enjoying your Arsenal 2!

Works Exactly as Described, Highly Recommend

So I went out and purchased a Sony A7rV, a Gmaster prime lens and take pictures and they all look terrible? What am I doing wrong???

I don’t have an Arsenal!!!

Immediate results, focused, clear, perfect shots right out of the box and I haven’t even really spent much time with it?

I am absolutely impressed right out the gate and can’t wait to spend more time with Arsenal !!

I would highly recommend this for anyone that’s new to the camera world and just needs help, I still don’t know the basics but this really helped me

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FirerescueBRFD

a year ago

Not functional.

The app is not very user friendly. Night mode turns off my camera every time it is trying to “star focus”. The app will crash and you lose the photos that use any of the stacking features to the arsenal, unless you use a micro SD I assume.

CaKarr

a year ago

Response from developer

Hi there, sorry to hear you're having trouble. For Night Assist, you'll want to be sure your lens meets the required specs listed in the FAQ on our site: https://witharsenal.com/faq You can save stacks to your phone and/or Arsenal 2's micro SD card. This is controlled via the settings menu. Would you please email help@witharsenal.com if the above tips don't resolve the issue? We're always happy to help!

Love the Arsenal 2

Using the Arsenal 2 has been great! Allows me to focus on the wildlife subject and not worry about the settings.

K_I_R_S_T_I_N14

a year ago

Response from developer

Thanks, we're glad to hear it!

Will not connect

Waited over a month to get. Showed up today connected one time to IPhone and now unable to join. Reinstalled app, reset, followed all troubleshooting but fails to connect.

DaveC Tennessee