Customer experience
A day at Lords with a full house has an incomparable atmosphere which overcomes most annoyances. However the zero choice on seat allocation, leg room, outrageous distance from the wicket, no protection from the sun, have tested the point of visiting Lords to the limit. It has become a physically uncomfortable, visually frustrating, unhealthy day out at an exploitatively high cost.
Please ask your marketing director to spend the whole day in the upper level Compton stand, row r, seat 95 and if they can walk at the end of the day and give any coherent summary of the cricket not derived from the giant screen, I will buy a ticket again next year.
PS check the sun and wind situation first or they may not return.
Please ask your marketing director to spend the whole day in the upper level Compton stand, row r, seat 95 and if they can walk at the end of the day and give any coherent summary of the cricket not derived from the giant screen, I will buy a ticket again next year.
PS check the sun and wind situation first or they may not return.
Show less
