Nar'aakom User Reviews

Nar'aakom
Nar'aakom
Primary Health Care Corporation

Top reviews

Essential App for anybody living in Qatar ❤️

An incredibly helpful application enabling users to effortlessly apply for health cards and schedule appointments online, streamlining the process and conserving time and energy. I efficiently applied for my daughter's card through it. Although the app experienced a crash after a recent update, the developer promptly resolved the issue.
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Keeps crashing

I’m on the latest iOS 17.3.1 and the app keeps crashing. I deleted it and downloaded again but to no avail. I hope the problem will be addressed quickly.

Response from developer

Thank you for taking the time to share your feedback! Our team has identified and fixed the issue. Please update the app to the new version. We strongly encourage you to update your review and rating with your feedback. If you have any issue while using the app, you can now request support through the app using the Help (?) page. Nar’aakom Team from PHCC

Crashing 1.8.6

After update to 1.8.6 app crashing on ios 17.3.1

Response from developer

Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC

Crashing 1.8.6

After update to 1.8.6 app crashing on ios 17.3.1

Response from developer

Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC

Add debit or apple pay services

Please add debit payment service on your app that will be easy for users the hukoomi website is have no options for the payment only Credit cards,
make it easy like MOI website by the way we are in 2024 next month they easiest method is apple pay

Response from developer

Thank you for taking the time to share your feedback! Please share your suggestion with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC

لحد ينزله ماينفع

والارقام فالايميل لما انسجل بلعربي شلون نكتب الايميل بلعربي ؟؟وبعدين مايصير الدخول انتو ماطلبتو اسم المستخدم

Response from developer

شكرًا لك على الوقت الذي قضيته في مشاركة تعليقاتك! لكي نتمكن من مساعدتك ، سنحتاج إلى فهم المزيد من التفاصيل حول المشكلة التي تواجهها. يرجى مشاركة ملاحظاتك معنا من خلال التطبيق باستخدام صفحة المساعدة (؟) أو أيقونة المعلومات (i) من صفحة تسجيل الدخول. فريق نرعاكم من مؤسسة الرعاية الصحية الأولية

Useless app

The application requires a lot of work, this app is basically for applying for a new card. Making appointments, and adding a person under you.
A health app like this, should provide history of the patient, medical records, test results, basically everything that a patient has to be available for him or her. You can see from the reviews that everyone is saying it requires improvements, but nothing is changing.
And I’ll say it in arabic as well maybe the app developers don’t understand English.
البرنامج جدا بسيط، مافيه اي مواصفات او امتيازات، مايعطيك تاريخك في الصحة، مايعطيك فحوصاتك السابقة، نتائج الفحوصات، البرنامج عباره عن تقديم بطاقة جديدة، اضافه شخص، و تقديم موعد. حتى تقديم الموعد عباره عن كود و انتظار ٤٨ ساعة عشان يتواصلون معاك. القطاع الصحي لازم يكون افضل من هالبرنامج. قطر تستحق الافضل
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Response from developer

Thank you for taking the time to share your feedback! We already added some new services in our app and we are working to add more services just please update the app in your device. Nar’aakom Team from PHCC.

Never works

Just like everything else in Qatar. It doesn’t work. They should fire whoever is in charge of this app

**UPDATE and Answer to the response I got from them: Go get yourself a phone and try scheduling anything. DOES NOT WORK. Why make people download this junk?

Response from developer

Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC.

Worst app

Worst app ever I made my appointment and they cancel 3 times when I final get approve they give me date for after 1 month.

Poor service doesn’t recommend

Response from developer

Thank you for taking the time to share your feedback! Please note that your health centre is the one who can manage your appointments in terms of cancellation, change your appointments or make a new appointment, according to the capacity of the health centre and the available times. The app has nothing to do with that. Nar’aakom Team from PHCC.

Poor

This app is/was a great idea, however it was poorly developed and needs serious updating.

Response from developer

Thank you for taking the time to share your feedback! . To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page or the Info (i) icon from the login page. Nar’aakom Team from PHCC.

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