Nar'aakom User Reviews

Nar'aakom
Nar'aakom
Primary Health Care Corporation

Top reviews

Leave a Review Nar'aakom
  • Waste of storage on the phone.

    This is the 3rd time I am updating my review. Unfortunately this up is not people friendly.
    I have applied for the health card on January 13 and only today I got a message that I have to upload additional docs. And by some reason the app asks me to upload qid of my wife.. excuse me, but I’m single :) I had to call 107 if they could help me-no way. Through the app I can’t neither get a health card or change the health center. Sorry folks, but your app is garbage. I could already go to the health center and get my card long time ago. In the end this seems to be like the only solution.
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    Developer Response

    Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page. In case you have already submitted a support request, please update the review with the support reference number. Nar'aakom Team
  • Wrong automatic health center selection

    When I requested the change of health center, the app selected health center based on my address (there is no way to select health center manually)
    However my request got rejected and the reason is that i have selected a wrong health center!!!
    Please rectify

    Developer Response

    Thank you for taking the time to share your feedback! To be able to assist you, we will need to understand more details about the issue you are facing. Please share your feedback with us through the app using the Help (?) page. In case you have already submitted a support request, please update the review with the support reference number. Nar'aakom Team
  • Unable to upload supporting PDF documents

    Unable to upload supporting PDF documents. Emailed app support - no resolution or response received.

    Developer Response

    Thank you for taking the time to share your feedback! Please note that uploading PDF files has max size of 5 MB. If you still face an issue with uploading a less than 5 MB files, please raise a support request through the app and we will connect with you. Nar'aakom Team
  • This app does not work

    Unfortunately once you have downloaded this app you get nothing but a blank screen and if you are lucky and it does open you get the home page for registration and that’s it I thought it would help me register as I am a diabetic but unfortunately it just does not work one star for the idea

    Developer Response

    Thank you for taking the time to share your feedback. We're constantly working on improving our app and make it the best possible experience for you! Please update the app to the new version. We encourage you to update your review and rating with your feedback. To better support you, we are now introducing a way for you to share your feedback or request support through the app using the Help (?) page or the Info (i) icon from the login page. Nar'aakom Team from PHCC
  • Not working

    Not working

    Developer Response

    Thank you for taking the time to share your feedback. We're constantly working on improving our app and make it the best possible experience for you! Please update the app to the new version. We encourage you to update your review and rating with your feedback. To better support you, we are now introducing a way for you to share your feedback or request support through the app using the Help (?) page or the Info (i) icon from the login page. Nar'aakom Team from PHCC
  • خلل بالتطبيق

    المرجو تعديل وتحديث البرنامج
    يوجد خلل لولوج التطبيق

    Developer Response

    نشكرك على الوقت الذي قضيته في مشاركة ملاحظاتك! لقد حدد فريقنا المشكلة وقام بإصلاحها. يرجى تحديث التطبيق إلى الإصدار الجديد. نحن نشجعك على تحديث ومراجعة تقييمك. إذا كانت لديك أي مشكلة أثناء استخدام التطبيق ، يمكنك الآن طلب الدعم من خلال التطبيق باستخدام صفحة المساعدة (؟). فريق نرعاكم من مؤسسة الرعاية الصحية الأولية
  • Not working

    Cannot excess “ become white blank”

    Developer Response

    Thank you for taking the time to share your feedback. We're constantly working on improving our app and make it the best possible experience for you! Please update the app to the new version. We encourage you to update your review and rating with your feedback. To better support you, we are now introducing a way for you to share your feedback or request support through the app using the Help (?) page or the Info (i) icon from the login page. Nar'aakom Team from PHCC
  • The screen goes blank after login on iPhone 11

    After login, you receive the sms message of successfull login but next screen following the login comes blank. Tried deleting and reinstalling it multiple times but the same issue. Please fix it.

    Developer Response

    Thank you for taking the time to share your feedback. We're constantly working on improving our app and make it the best possible experience for you! Our team has identified and fixed the issue. Please update the app to the new version. We encourage you to update your review and rating with your feedback. To better support you, we are now introducing a way for you to share your feedback or request support through the app using the Help (?) page or the Info (i) icon from the login page. Nar'aakom Team from PHCC
  • تحديث البرنامج

    يرجى تعديل وتحديث البرنامج يوجد خلل الخروج من البرنامج مجرد الدخول

    Developer Response

    نشكرك على الوقت الذي قضيته في مشاركة ملاحظاتك! لقد حدد فريقنا المشكلة وقام بإصلاحها. يرجى تحديث التطبيق إلى الإصدار الجديد. نحن نشجعك على تحديث ومراجعة تقييمك. إذا كانت لديك أي مشكلة أثناء استخدام التطبيق ، يمكنك الآن طلب الدعم من خلال التطبيق باستخدام صفحة المساعدة (؟). فريق نرعاكم من مؤسسة الرعاية الصحية الأولية

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