Leave a Review The Press and Journal Scotland
Disappointed
P&J was my main read for many years now. Even on Press Reader, when away from the area it had a great app. I’m 78 and struggle with the current app even to the point I’m letting my subscription lapse partly because of these infernal pop up asking me to subscribe to what I have already paid for and then closing me out for cancelling. The online version is equally tiresome again with uncalled for pop ups. I have several subscriptions for daily papers and never have any problem with any of them. I admit I’m finding withdrawals from P&J challenging but your electronic paper is powerfully motivating for me to overcome. I do wish you well with your previously informative and entertaining local paper of choice for this aging teuchter.Show lessDonnie Painter
Developer Response
Thank you for the feedback and sorry to hear you are having issues. If you are seeing a pop-up asking you to subscribe or sign in, it'll be because you are not logged in at the time. You will only get access to your subscription if you are logged in. Please consider giving our team a call on 0800 029 4955 so we can help you further with this. Our team is available 9-5, Monday – Friday. Alternatively, you can email us at: P&JDigital@dcthomson.co.ukTerrible
I have about half a dozen newspaper apps over the last few years and this is the worst by far. Mostly down to unnecessary changes poorly though through. Get it right then leave it alone, P & J!Bakeart
Developer Response
Hello, thank you for your feedback. I'm really sorry to hear that you are not satisfied with the update. We are working to further improve our new version of our App, and so we'll make sure to pass on your feedback to our team. If you wish to discuss anything further, please contact us! Here is our telephone number - 0800 0294955 . Our team is available from 9-5, Monday – Friday. Alternatively, you can email us at: P&JDigital@dcthomson.co.uk. Kind regards, Codi.Awful
New app even worse than the old one. E-paper often isn’t online until after 0700 and then it is a case of zooming in and out to read a story as there is no longer a version where each story can be read individually. When you complain they simply say you don’t have a subscription! I don’t now, as I’ve cancelled it.Show lessBramble06*
Developer Response
Hello, thank you for your feedback, and I'm sorry to hear that you have cancelled your subscription. We are working to further improve our new version of our App, and so we'll make sure to pass your feedback to our team. If you wish to discuss anything further, please contact us! Here is our telephone number - 0800 0294955 . Our team is available from 9-5, Monday – Friday. Alternatively, you can email us at: P&JDigital@dcthomson.co.uk. Kind regards, Michael.