My Porsche User Reviews

My Porsche
My Porsche
Porsche Cars North America, Inc.

Reviews Summary

Top reviews

Good interface, missing functionality.

The new app is a big step forward in its design compared to “Car Connect”, But a small step backwards in terms of functionality. The new app now is missing such an essential safety feature as “Tire Pressure Monitoring”. Also now there is no option to fold mirrors. I wish there would be an option to adjust the precool/heat temperatures as well as unlock the doors remotely (not only lock).
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So many bugs!

I know this is a new app but I’d expect a better experience from Porsche. I was not able to add my vehicle, it says “Something went wrong” at the last step, but no idea what has gone wrong, no explanation whatsoever. I tried again starting from scratch but got the same result. Also, not sure why I have to share all my information with the dealership to add my vehicle, I already have a vehicle and am uploading the registration/insurance details. I have a Car Connect account already. So many improvements needed to make this app seamless, I’d think Porsche would have tested all these issues before releasing the app.
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Response from developer

Dear Ebolaebola,  Thank you for your feedback. We sincerely apologize for the issue you experienced with our app. We would appreciate if you could let us know via an updated review whether your experience has improved? If the issue still persists, please send us further information (e.g. Porsche ID, App version, device type, issue description) to customersupport@porsche.com so that we can look further into the matter. Thank you.  Best regards,  Your Customer Experience Contact Center

Almost there.

Great new look, speed is up a smidgen, and I appreciate the combined Porsche Connect and Porsche Car Connect Apps.

What I don’t like are these missing features: where is the ability to honk the horn and/or flash the lights?
Why must the App be set to Location Services alway on to be able to track for mapping, cannot it not just send the map to the car once requested?
And more importantly, where is the option for a passcode lock to enter the App?
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Slow charging error but there doesn’t seem to be an error

This app is overall an improvement over the Connect App. Cool! I can add/remove/send timers much more smoothly than before. GREAT! I’m getting a charging error message and a red graph on the app though. Not cool. The car and Porsche EVSE seem fine but the app is saying there’s an error. I’ll keep looking at it trying to figure out a workaround if possible. A quick fix would be much appreciated!
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They fixed it

They added PFS quick link to the app. Was told additional features will be coming including trip data. I figure this is replacing the original My Porsche app & Porsche connect into one. Which is a good idea.

Everything just works

Latest update to the app has made it go from a cruel joke and waste of time to wow, Porsche did it. I can pre heat and cool my 2017 hybrid cayenne. As well as see where it’s at and lock it’s doors and no problem no special subscriptions I just tell it to use my Xfinity mobile Wi-Fi :)

They fixed it

Always had pcm connection issues. Went to the dealer and it was fixed for like a day. Just updated to the new version and have my remote back yayyyy.

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