Leave a Review Total Connect 2.0
Poor connectivity, do t bother
I pay extra money with my alarm company every month to have the functionality to use this app-where I can turn on and off my house alarm away from my home. It rarely works. For example, right now… It says connection failure… And tells me a path to follow to modify locations, or some other odd language, that doesn’t make sense, the path it says to follow does not exist. It’s Sunday morning now and it hasn’t worked since yesterday, my alarm company office is not open on the weekends, so i cannot use this app I pay extra money for every month to have until someone can help me figure out what’s wrong with this thing again… When my contract comes up, I will gladly Find another company whoOffers the options I want, and they actually work within the apps I am to use. Don’t use this app, don’t bother, it’s a waste of time, installing, uninstalling, every Hope you could jump through lead to the same outcome…Errors telling you to follow path so they do not exist to resolve the issueShow lessMd4 MTW
The worst Customer Service and Salesman lied.
Can you believe that this company is all about collecting checks by any means necessary. The salesman used my wife’s credit she never wanted this company. I told her to trust me. We can get it fixed. They never took it from her name to my name. I was the one that called met the salesman little did I k w that would be the last time I would see this guy. The third party technician the installer was not telling me that this company sucked all he said is they cut me a check for my installs.
I should have been more alert and maybe asked more questions. But I hate blaming myself for other people that are currupt. The salesman was there really to close this card scamming. Not realizing it was in my wife’s name. I signed and off he went never to be heard from again. 15 texts with no reply I felt uneasy. But when my equipment wasn’t working I got no love at all. I stopped paying the bill and paid off the loan I took out for the cameras that do t work. Frustrated with out security and I’ve had to call the police twice. So do yourself a favor and stay away from this horrible company.Show lessstowers aka BLove
Camera is Unavailable ALOT
TC deserves zero (0) stars. Don’t kno if its an iPhone thing but I hope to God that nothing ever happens at my house because these cameras won’t warn me, help protect me or show evidence because they’re always unavailable. If u turn on notifications you’ll get one for ever visitor but also every car that drives by, every bicycle that goes by, every car started, school bus pulling off at the corner and I don’t live on the corner, every hammer that hits a nail to hang a sign across the street. You get one for every bird that chirps, bass from a car in the distance, boom from military trainings, a conversation next door, and any other noise u can think of. You can’t control the level of notifications. You get them all or u get none. Like if my neighbor across the street coughs I don’t need to kno and it’s a pretty good distance from her porch to mine. If their on I get a notification every 5 minutes all day. Then I click on it and the clip and live is unavailable. I’d pay for Ring or something better but I’m I someone else’s house. My family member is wasting their money and has been for many years now. This camera system and doorbell camera system is complete garbage.Show lessSimsLn8384