Leave a Review Virtual Keypad
Virtual Keypad app is great except for
I like the app when it comes to the ease connecting my system to the security in my phone, but this app also provides Bluetooth keys so that through my phone I can connect to the security system and unlock the door and turn off the security.
Unfortunately, this last section doesn’t work as well as it should and they need to fix it. I will log myself in to the app hide it behind everything else and then I can use it to get into my systems but routinely also it almost inevitably times out before I can actually use it to get into my system so I didn’t have to go through my login and all the other things and all the other pieces that I have to do to connect my phone back into the system and it would have been easier to use a key fob.
The developers of this app need to develop a persistent Bluetooth solution. It doesn’t require me to constantly log into the system because I got a time out.Show lessLogical system.
I know this is the most foolish, wimpiest comment ever, but the routine of turning on and off the alarm drones on. A few seconds of a chore. But all of a sudden the alarm is triggered and I have all my family in the house. Check your pulse, guess what genius, it's higher. Your adrenaline if full throttle and your thoughts are a bit frantic. Why all this melodrama? This is a great alarm system because it's logical, easy to use and quick because that's what you want in an emergency. All the you NEED in a emergency. Been a great system. Almost no false alarm. No outages. It does its job.Show lessRecent issues with an otherwise great app
I have had this app for many years and it has always worked seamlessly. The features are good and I love that I can get notifications to see who is coming and going.
In the past 6 to 8 months, it will not connect regularly at all. Sometimes I have to try four or five times in order to get logged in. I go out of the app, come back in, and sometimes it still does not work. There is no pattern that I can detect. It happens on both cell service and Wi-Fi connections, and in locations where it used to connect, it now does not. Also, when you have a limited amount of time to unset an alarm when you arrive home, this is very worrisome and frustrating.
Hope this can be fixed!Show less